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Raymondg05t
Beginner
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Message 1 of 11

How can I tell what version of adsl I'm on if I have a home hub 4

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Due to the limitations of the home hub 4 I wanted to double check what adsl I was on. As my local cabinet seems to have 21CN WBC activated and wanted to know if this would improve my network speeds, specifically my upload
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Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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What are your current upload and download connection speeds?

Raymondg05t
Beginner
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Message 3 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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Hi there,

 

Just a copy and paste from the home hub,

Downstream: Upstream:

8128 kbps 
448 kbps 

 

And if your referring to the evnt log version then ;
DSL Link Up: Down Rate=8128Kbps, Up Rate=448Kbps; SNR Margin Down=12.3dB, Up=31.0dB

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Distinguished Sage
Distinguished Sage
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Message 4 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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Looking at the downstream and upstream noise margins, it indicates that there is spare physical bandwidth available, so a regrade from ADSL MAX to ADSL2+ would be worthwhile.

 

Would you like assistance from the moderators, it may take a few days, but is may save some hassle with the helpdesk?

 

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XRaySpeX
Recognised Expert
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Message 5 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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What are the Attenuations in the router stats or log?

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Distinguished Sage
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Message 6 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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I don't think the hub 4 shows it?
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Moderator
Moderator
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Message 7 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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Hi @Raymondg05t,

 

I agree with @Keith_Beddoe an upgrade to ADSL2+ should see your speeds increase. I'll be able to help you with the order. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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Raymondg05t
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Message 8 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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Thanks guys,

Paddy i'm not sure if i'm being daft but i cant see the button to contact you

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Raymondg05t
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Message 9 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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Ah me being daft 

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Moderator
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Message 10 of 11

Re: How can I tell what version of adsl I'm on if I have a home hub 4

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Hi @Raymondg05t,

 

I had a look at our email queue and can see that we have your details. There are a few cases ahead of you in the queue and we'll reply as soon as we can.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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