I have had this issue before (earlier this year) where my I.P profile seems to be throttled to 2Mbps. I am used to seeing speeds of at least 6-7 Mbps. I have done the BT Wholesale test as instructed and confirms that I should be operating at 8 Mbps but being restricted to 2 Mbps.
Could some one please reset it for me?
I will upload a screenshot of the wholesale test.
can you post the adsl stats from your router please. if it shows 3+ days connection time then mods will help
Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
The forum mods normally reply within 3/5 working days after you have contacted them
They will contact you personally by email or phone
I can have this looked at for you.
Send us an email using the contact the mods link in my profile.