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cyberbob133
Beginner
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Message 1 of 12

I think My IP Profile is stuck at 0.25

I reported a fault at BT with my broadband being very slow anyway they found nothing wrong at the exchange and suggetsed an internal wire check - This I have have done and sorted out the new house telephone wiring - what a mess. I now have a fully working phone line - nice and clear (17070 line test) and my modem has stayed connected for over a week. 

 

I fitted a new mastersocket with filtering and connected this direct to the external NTE. So the wiring is now as best it can be. I have had a stable connection for over a week but the IP profile hasn't changed and I am still stuck on the lowest IP profile .

 

When I tried the indian call centre they went through all the tests. The phone fault is not shown as resolved but the broadband connect is shown as under investigation - the fault is shown as the BT Retail Servers. It's shown this for the last 2 weeks with nothing changing.

 

My line stats and speed test results are below - I used to get 7mb download now is predialup speed. Should I be doing anything else as I am stuck. I don't really want to return to Indian again and go through the same old tests.  Years ago when I was with the BE network at a different address they resolved this type of thing direct over the phone.

 

My router is a Billion 7800N and the stats are as below

 

DSP Firmware Version         A2pB025f.d22k

DMT Status    No Defect

Operational Mode     ADSL2+

Upstream       444

Downstream  283

SNR Margin(Upstream)       26.4

SNR Margin(Downstream)  18.3

Line Attenuation(Upstream)           23.4

Line Attenuation(Downstream)      42.5

 

and the speedtest result

 

1. Best Effort Test:   -provides background information.

            Download  Speed

            0.23 Mbps

           

0 Mbps           0.25 Mbps

Max Achievable Speed

 

 Download speed achieved during the test was - 0.23 Mbps

 For your connection, the acceptable range of speeds  is 0.1 Mbps-0.25 Mbps.

 IP Profile for your line is - 0.25 Mbps

 

2. Upstream Test:   -provides background information.

            Upload Speed

            0.34 Mbps

           

0 Mbps           0.83 Mbps

Max Achievable Speed

 

Upload speed  achieved during the test was - 0.34Mbps

 Additional Information:

 Upstream Rate IP profile on your line is - 0.83 Mbps

 

 

We were unable to identify any performance problem with your service at this time.

It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.

If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

 

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Distinguished Sage
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Message 2 of 12

Re: I think My IP Profile is stuck at 0.25

Are you connected to the test socket ? You are not showing your router connection time also your router should not be set to adsl2+ as you are not on that service
Also you are not yet on the lowest IP,profile
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cyberbob133
Beginner
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Message 3 of 12

Re: I think My IP Profile is stuck at 0.25

thanks for replying

 

My modem is directly connected to an Interstitial Iplate - NTE5 with seperate phone and modem connections - this plate then has new phone wire cw1308 (1.5m long) connected to the External NTE - I work away so got back last night and added the ads+2 to the profiles on my modem to see if having everything ticked would change anything - My modem uptime is only a day now as I got my wife to switch it off yesterday in case that changed anything but it stayed connected since midday last saturday 23rd before that.

 

I have reconnected as ADSL2 and retested

 

Download speedachieved during the test was - 0.22 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
 IP Profile for your line is - 0.25 Mbps

 

Upload speed achieved during the test was - 0.37Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

 

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Distinguished Sage
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Message 4 of 12

Re: I think My IP Profile is stuck at 0.25

can you remove the interstitial plate and connect to your test socket

your low IP profile is due to your low connection speed and until you can improve your connection speed your IP Profile will not improve

also we need to see the connection time as connections can drop without you noticing
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cyberbob133
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Message 5 of 12

Re: I think My IP Profile is stuck at 0.25

I have connected to the test socket - the next post is from the syslog before I changed to the test socket it only shows today - the up time is from when I had it switched off yesterday. The disconnect below is when I changed it from ADSL+2 as per your suggestion earlier.  

Am I mistaken in thinking that my connection speed is 'capped' because of the profile setting after faulty wiring caused the instablity resulting in the exchange lowering it. I didn't think I could improve my connection speed until the profile is changed or am I wrong?

 

 

 

 

Model Name

BiPAC 7800N

Host Name

home.gateway

System Up-Time

1 Day(s) 2 Hour(s)

Current Time

Sat Aug 30 13:35:09 2014

  

I have done a Btspeedtest after changing to the test socket

 

Download speedachieved during the test was - 0.25 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
 IP Profile for your line is - 0.25 Mbps

 

Upload speed achieved during the test was - 0.35Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

 

DSP Firmware VersionA2pB025f.d22k
DMT StatusNo Defect
Operational ModeADSL2
Upstream444
Downstream283
SNR Margin(Upstream)24.8
SNR Margin(Downstream)15.8
Line Attenuation(Upstream)23.6
Line Attenuation(Downstream)40.0
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cyberbob133
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Message 6 of 12

Re: I think My IP Profile is stuck at 0.25

If it helps this is the syslog from the router its only shows from this morning 

 

Aug 30 11:31:26  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 11:31:26  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 11:32:36  daemon  DHCP SERVER: DHCP request from 00:1f:f3:3c:49:f9

  Aug 30 11:32:36  daemon  DHCP SERVER: DHCP ack to 00:1f:f3:3c:49:f9

  Aug 30 11:33:58  user  kernel: Line 0: ADSL link down

  Aug 30 11:33:58  user  syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null

  Aug 30 11:33:59  user  kernel: Line 0: xDSL G.994 training

  Aug 30 11:34:00  daemon  pppd[1699]: Terminating connection due to link down.

  Aug 30 11:34:06  user  kernel: Line 0: ADSL G.992 started

  Aug 30 11:34:10  user  kernel: Line 0: ADSL G.992 channel analysis

  Aug 30 11:34:17  user  kernel: Line 0: ADSL link down

  Aug 30 11:34:23  user  kernel: Line 0: xDSL G.994 training

  Aug 30 11:34:30  user  kernel: Line 0: ADSL G.992 started

  Aug 30 11:34:34  user  kernel: Line 0: ADSL G.992 channel analysis

  Aug 30 11:34:41  user  kernel: Line 0: ADSL G.992 message exchange

  Aug 30 11:34:42  user  kernel: Line 0: ADSL link up, Path 0, us=36, ds=283

  Aug 30 11:34:43  daemon  pppd[1699]: PPPoE: Terminating on signal 15.

  Aug 30 11:34:43  daemon  pppd[1699]: Clear IP addresses.  Connection DOWN. 

  Aug 30 11:34:43  daemon  pppd[1699]: Clear IP addresses. 

  Aug 30 11:34:43  daemon  pppd[1699]: Couldn't increase MTU to 1500.

  Aug 30 11:34:49  daemon  pppd[1699]: Connection terminated.

  Aug 30 11:34:49  daemon  pppd[1699]: Connect time 572.2 minutes.

  Aug 30 11:34:49  daemon  pppd[1699]: Sent 12736141 bytes, received 34859453 bytes.

  Aug 30 11:34:49  user  kernel: dev_shutdown, dec ppp device refcnt, dev->refcnt=4

  Aug 30 11:34:50  user  kernel: unregister_netdevice: waiting for ppp_0_0_38_1 to become free. Usage count = -1

  Aug 30 11:34:50  user  kernel: dev->name = ppp_0_0_38_1, dev->refcnt=-1

  Aug 30 11:34:50  user  kernel: after reset to 0, dev->refcnt=0

  Aug 30 11:34:50  daemon  pppd[1699]: Exit.

  Aug 30 11:34:50  daemon  pppd[2445]: PPPoATM setdevname_pppoatm

  Aug 30 11:34:50  daemon  pppd[2445]: PPPoATM setdevname_pppoatm - SUCCESS

  Aug 30 11:34:50  daemon  pppd[2445]: pppd 2.4.1 started by admin, uid 0

  Aug 30 11:34:50  daemon  pppd[2445]: PPP: Start to connect ... 

  Aug 30 11:34:50  daemon  pppd[2445]: Using interface ppp0_0_38_1

  Aug 30 11:34:50  daemon  pppd[2445]: Connect: ppp_0_0_38_1 <--> 

  Aug 30 11:34:50  daemon  pppd[2445]: Couldn't increase MTU to 1500.

  Aug 30 11:34:50  daemon  pppd[2445]: PPP LCP UP. 

  Aug 30 11:34:50  daemon  pppd[2445]: Remote message: CHAP authentication success, unit 6078

  Aug 30 11:34:51  daemon  pppd[2445]: local  IP address 86.139.158.67

  Aug 30 11:34:51  daemon  pppd[2445]: remote IP address 217.32.141.132

  Aug 30 11:34:51  daemon  pppd[2445]: primary   DNS address 213.120.234.22

  Aug 30 11:34:51  daemon  pppd[2445]: secondary DNS address 213.120.234.46

  Aug 30 11:34:51  daemon  dnsmasq[87]: using nameserver 213.120.234.46#53

  Aug 30 11:34:51  daemon  dnsmasq[87]: using nameserver 213.120.234.22#53

  Aug 30 11:34:51  daemon  pppd[2445]: Received valid IP address from server.  Connection UP. 

  Aug 30 11:34:53  user  syslog: begin: interface: ppp_0_0_38_1 go to up 

  Aug 30 11:34:53  daemon  dnsmasq[87]: using nameserver 213.120.234.46#53

  Aug 30 11:34:53  daemon  dnsmasq[87]: using nameserver 213.120.234.22#53

  Aug 30 11:34:53  daemon  UPNPD[1850]: received signal 15, good-bye

  Aug 30 11:34:56  daemon  UPNPD[2536]: HTTP listening on port 2800

  Aug 30 11:34:58  user  syslog: end: interface: ppp_0_0_38_1 go to up 

  Aug 30 11:43:10  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 11:43:10  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 11:45:43  user  syslog: web: ::ffff:192.168.1.104 login 

  Aug 30 11:48:48  user  syslog: web: logout (timeout) 

  Aug 30 11:48:50  user  syslog: web: ::ffff:192.168.1.104 login 

  Aug 30 11:56:26  user  syslog: web: logout (timeout) 

  Aug 30 11:56:28  user  syslog: web: ::ffff:192.168.1.104 login 

  Aug 30 11:56:43  user  kernel: Line 0: ADSL link down

  Aug 30 11:56:44  user  syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null

  Aug 30 11:56:45  daemon  pppd[2445]: Terminating connection due to link down.

  Aug 30 11:56:49  user  kernel: Line 0: xDSL G.994 training

  Aug 30 11:56:56  user  kernel: Line 0: ADSL G.992 started

  Aug 30 11:57:00  user  kernel: Line 0: ADSL G.992 channel analysis

  Aug 30 11:57:06  user  kernel: Line 0: ADSL G.992 message exchange

  Aug 30 11:57:07  user  kernel: Line 0: ADSL link down

  Aug 30 11:57:12  user  kernel: Line 0: xDSL G.994 training

  Aug 30 11:57:19  user  kernel: Line 0: ADSL G.992 started

  Aug 30 11:57:24  user  kernel: Line 0: ADSL G.992 channel analysis

  Aug 30 11:57:30  user  kernel: Line 0: ADSL G.992 message exchange

  Aug 30 11:57:31  user  kernel: Line 0: ADSL link up, Path 0, us=444, ds=283

  Aug 30 11:57:32  daemon  pppd[2445]: PPPoE: Terminating on signal 15.

  Aug 30 11:57:32  daemon  pppd[2445]: Clear IP addresses.  Connection DOWN. 

  Aug 30 11:57:32  daemon  pppd[2445]: Clear IP addresses. 

  Aug 30 11:57:32  daemon  pppd[2445]: Couldn't increase MTU to 1500.

  Aug 30 11:57:38  daemon  pppd[2445]: Connection terminated.

  Aug 30 11:57:38  daemon  pppd[2445]: Connect time 22.7 minutes.

  Aug 30 11:57:38  daemon  pppd[2445]: Sent 1044403 bytes, received 3825851 bytes.

  Aug 30 11:57:38  user  kernel: dev_shutdown, dec ppp device refcnt, dev->refcnt=4

  Aug 30 11:57:38  user  kernel: unregister_netdevice: waiting for ppp_0_0_38_1 to become free. Usage count = -1

  Aug 30 11:57:38  user  kernel: dev->name = ppp_0_0_38_1, dev->refcnt=-1

  Aug 30 11:57:38  user  kernel: after reset to 0, dev->refcnt=0

  Aug 30 11:57:38  daemon  pppd[2445]: Exit.

  Aug 30 11:57:39  daemon  pppd[3150]: PPPoATM setdevname_pppoatm

  Aug 30 11:57:39  daemon  pppd[3150]: PPPoATM setdevname_pppoatm - SUCCESS

  Aug 30 11:57:39  daemon  pppd[3150]: pppd 2.4.1 started by admin, uid 0

  Aug 30 11:57:40  daemon  pppd[3150]: PPP: Start to connect ... 

  Aug 30 11:57:40  daemon  pppd[3150]: Using interface ppp0_0_38_1

  Aug 30 11:57:40  daemon  pppd[3150]: Connect: ppp_0_0_38_1 <--> 

  Aug 30 11:57:40  daemon  pppd[3150]: Couldn't increase MTU to 1500.

  Aug 30 11:57:43  daemon  pppd[3150]: PPP LCP UP. 

  Aug 30 11:57:43  daemon  pppd[3150]: Remote message: CHAP authentication success, unit 6002

  Aug 30 11:57:43  daemon  pppd[3150]: local  IP address 86.157.27.118

  Aug 30 11:57:43  daemon  pppd[3150]: remote IP address 217.32.141.132

  Aug 30 11:57:43  daemon  pppd[3150]: primary   DNS address 213.120.234.22

  Aug 30 11:57:43  daemon  pppd[3150]: secondary DNS address 213.120.234.46

  Aug 30 11:57:43  daemon  dnsmasq[87]: using nameserver 213.120.234.46#53

  Aug 30 11:57:43  daemon  dnsmasq[87]: using nameserver 213.120.234.22#53

  Aug 30 11:57:43  daemon  pppd[3150]: Received valid IP address from server.  Connection UP. 

  Aug 30 11:57:44  user  syslog: begin: interface: ppp_0_0_38_1 go to up 

  Aug 30 11:57:44  daemon  dnsmasq[87]: using nameserver 213.120.234.46#53

  Aug 30 11:57:44  daemon  dnsmasq[87]: using nameserver 213.120.234.22#53

  Aug 30 11:57:44  daemon  UPNPD[2536]: received signal 15, good-bye

  Aug 30 11:57:46  daemon  UPNPD[3304]: HTTP listening on port 2800

  Aug 30 11:57:49  user  syslog: end: interface: ppp_0_0_38_1 go to up 

  Aug 30 12:05:09  user  kernel: Line 0: ADSL link down

  Aug 30 12:05:09  user  syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null

  Aug 30 12:05:10  daemon  pppd[3150]: Terminating connection due to link down.

  Aug 30 12:05:15  user  kernel: Line 0: xDSL G.994 training

  Aug 30 12:05:20  user  kernel: Line 0: ADSL G.992 started

  Aug 30 12:05:25  user  kernel: Line 0: ADSL G.992 channel analysis

  Aug 30 12:05:31  user  kernel: Line 0: ADSL G.992 message exchange

  Aug 30 12:05:32  user  kernel: Line 0: ADSL link down

  Aug 30 12:05:37  user  kernel: Line 0: xDSL G.994 training

  Aug 30 12:05:43  user  kernel: Line 0: ADSL G.992 started

  Aug 30 12:05:47  user  kernel: Line 0: ADSL G.992 channel analysis

  Aug 30 12:05:54  user  kernel: Line 0: ADSL link up, Path 0, us=444, ds=283

  Aug 30 12:05:56  daemon  pppd[3150]: PPPoE: Terminating on signal 15.

  Aug 30 12:05:56  daemon  pppd[3150]: Clear IP addresses.  Connection DOWN. 

  Aug 30 12:05:56  daemon  pppd[3150]: Clear IP addresses. 

  Aug 30 12:05:56  daemon  pppd[3150]: Couldn't increase MTU to 1500.

  Aug 30 12:06:02  daemon  pppd[3150]: Connection terminated.

  Aug 30 12:06:02  daemon  pppd[3150]: Connect time 8.3 minutes.

  Aug 30 12:06:02  daemon  pppd[3150]: Sent 681455 bytes, received 1473310 bytes.

  Aug 30 12:06:02  user  kernel: dev_shutdown, dec ppp device refcnt, dev->refcnt=4

  Aug 30 12:06:02  user  kernel: unregister_netdevice: waiting for ppp_0_0_38_1 to become free. Usage count = -1

  Aug 30 12:06:02  user  kernel: dev->name = ppp_0_0_38_1, dev->refcnt=-1

  Aug 30 12:06:02  user  kernel: after reset to 0, dev->refcnt=0

  Aug 30 12:06:02  daemon  pppd[3150]: Exit.

  Aug 30 12:06:02  daemon  pppd[3894]: PPPoATM setdevname_pppoatm

  Aug 30 12:06:02  daemon  pppd[3894]: PPPoATM setdevname_pppoatm - SUCCESS

  Aug 30 12:06:02  daemon  pppd[3894]: pppd 2.4.1 started by admin, uid 0

  Aug 30 12:06:03  daemon  pppd[3894]: PPP: Start to connect ... 

  Aug 30 12:06:03  daemon  pppd[3894]: Using interface ppp0_0_38_1

  Aug 30 12:06:03  daemon  pppd[3894]: Connect: ppp_0_0_38_1 <--> 

  Aug 30 12:06:03  daemon  pppd[3894]: Couldn't increase MTU to 1500.

  Aug 30 12:06:04  daemon  pppd[3894]: PPP LCP UP. 

  Aug 30 12:06:04  daemon  pppd[3894]: Remote message: CHAP authentication success, unit 14039

  Aug 30 12:06:04  daemon  pppd[3894]: local  IP address 86.181.68.62

  Aug 30 12:06:04  daemon  pppd[3894]: remote IP address 217.32.141.132

  Aug 30 12:06:04  daemon  pppd[3894]: primary   DNS address 213.120.234.22

  Aug 30 12:06:04  daemon  pppd[3894]: secondary DNS address 213.120.234.46

  Aug 30 12:06:04  daemon  dnsmasq[87]: using nameserver 213.120.234.46#53

  Aug 30 12:06:04  daemon  dnsmasq[87]: using nameserver 213.120.234.22#53

  Aug 30 12:06:04  daemon  pppd[3894]: Received valid IP address from server.  Connection UP. 

  Aug 30 12:06:06  user  syslog: begin: interface: ppp_0_0_38_1 go to up 

  Aug 30 12:06:07  daemon  dnsmasq[87]: using nameserver 213.120.234.46#53

  Aug 30 12:06:07  daemon  dnsmasq[87]: using nameserver 213.120.234.22#53

  Aug 30 12:06:07  daemon  UPNPD[3304]: received signal 15, good-bye

  Aug 30 12:06:09  daemon  UPNPD[3987]: HTTP listening on port 2800

  Aug 30 12:06:11  user  syslog: end: interface: ppp_0_0_38_1 go to up 

  Aug 30 12:06:11  user  syslog: ping -c 1 8.8.8.8 &

  Aug 30 12:10:59  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 12:10:59  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 12:15:49  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 12:15:49  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 12:16:19  user  syslog: web: logout (timeout) 

  Aug 30 12:16:21  user  syslog: web: ::ffff:192.168.1.104 login 

  Aug 30 12:16:37  user  syslog: ethctl eth0 vport query 2>/var/vcfgerr 

  Aug 30 12:16:37  user  syslog: rm /var/vcfgerr

  Aug 30 12:16:37  user  syslog: ethctl eth1 vport query 2>/var/vcfgerr 

  Aug 30 12:16:37  user  syslog: rm /var/vcfgerr

  Aug 30 12:16:50  syslog  -- MARK --

  Aug 30 12:19:39  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 12:19:39  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 12:30:14  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 12:30:14  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 12:30:18  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 12:30:18  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 12:38:44  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 12:38:44  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 12:40:28  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 12:40:28  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 12:50:44  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 12:50:44  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 12:57:14  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 12:57:14  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 13:05:08  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 13:05:08  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 13:06:34  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 13:06:34  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 13:16:50  syslog  -- MARK --

  Aug 30 13:19:25  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 13:19:25  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 13:25:34  daemon  DHCP SERVER: DHCP request from 90:4c:e5:74:e9:d4

  Aug 30 13:25:34  daemon  DHCP SERVER: DHCP ack to 90:4c:e5:74:e9:d4

  Aug 30 13:29:17  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 13:29:17  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

  Aug 30 13:29:43  daemon  DHCP SERVER: DHCP request from 90:b9:31:35:4a:85

  Aug 30 13:29:43  daemon  DHCP SERVER: DHCPNAK on 10.95.24.114 to 90:b9:31:35:4a:85 via br0

  Aug 30 13:29:46  daemon  DHCP SERVER: DHCP request from 90:b9:31:35:4a:85

  Aug 30 13:29:46  daemon  DHCP SERVER: DHCP ack to 90:b9:31:35:4a:85

  Aug 30 13:34:19  daemon  DHCP SERVER: DHCP request from 14:5a:05:cd:da:5f

  Aug 30 13:34:19  daemon  DHCP SERVER: DHCP ack to 14:5a:05:cd:da:5f

 

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Distinguished Sage
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Message 7 of 12

Re: I think My IP Profile is stuck at 0.25

yes you are wrong your IP Profile is a function of your connection speed not the other way around
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Distinguished Sage
402 Views
Message 8 of 12

Re: I think My IP Profile is stuck at 0.25

your problem sounds like an internal wiring problem causing a low connection speed
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cyberbob133
Beginner
399 Views
Message 9 of 12

Re: I think My IP Profile is stuck at 0.25

It was initially - I 'fixed' it - I have an external NTE grey box just outside the door - I have used some cw1308 twisted pair telephone cable about a meter and half long connected to an NTE5 through the wall. This is connected to the customer side of the grey box. I have done a quiet line test and that is clear of noise. Before it was 'fixed' the line was noisy before is completely went dead. So there is a noticable difference before and after.  I cannot see that the internal wiring is still a problem - The phone is clear as a bell and I do get internet access albeit slow. The builders electrician made a right pigs ear of the telephone wiring, my neighbour had the same issues. I figured I had resolved it but am all out of ideas. Could it be the modem ? or some ethernet connections causing the issue? 

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Distinguished Sage
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Message 10 of 12

Re: I think My IP Profile is stuck at 0.25

if you can maintain and post back 3 days + stable connection the the forum mods can arrange a noise margin reset that will increase the connection speed and IP Profile
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