Download speedachieved during the test was - 0.48 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.5 Mbps
Thanks, the last guy said that.
I'm asking if the BT T2 support lady who told me to restart my router after she supposedly reset my profile has, infact, wasted my prior 2 days of uptime waiting for the rate to increase.
as I replied yes your timescale has started again
they have a standard routine and the first way to fix a problem is a hub reset