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James_lol
Aspiring Expert
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Message 1 of 4

Interleaving back, please can i have it switched off again.

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1. Product name:BT Home Hub
2. Serial number:+068340+NQ41749822
3. Firmware version:Software version 4.7.5.1.83.8.130.1.26.1.1 (Type A) Last updated 22/10/15
4. Board version:BT Hub 4A
5. ADSL uptime:3 days, 11:02:08
6. Bandwidth:448 / 8128
7. Data sent/received:1.7 GB / 11.0 GB
8. Broadband username:bthomehub@btbroadband.com
9. BT Wi-fi:Yes
10. 2.4 GHz Wireless network/SSID:BTHub4-WGP8
11. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 144 Mb/s))
12. 2.4 GHz Wireless security:WPA and WPA2
13. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
14. 5 GHz Wireless network/SSID:BTHub4-WGP8
15. 5 GHz Wireless connections:Disabled
16. 5 GHz Wireless security:WPA2
17. 5 GHz Wireless channel:Automatic (Smart Wireless)
18. Firewall:Default
19. MAC Address:40:f2:01:1e:82:b0
20. VPI/VCI:0 / 38
21. Modulation:G.992.1 Annex A
22. Latency type:Interleaved
23. Software variant:-
24. Boot loader:-

 

thank you!

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Interleaving back, please can i have it switched off again.

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Hi @James_lol Sorry the interleaving is back on your line.

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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Moderator
Moderator
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Message 3 of 4

Re: Interleaving back, please can i have it switched off again.

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Hi @James_lol The line is no longer picking up any faults so I will arrange for the Interleaving to be lifted and there is no need for any engineer visit now.

 

Cheers

John

 

Community ModeratorJohnC
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Moderator
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Message 4 of 4

Re: Interleaving back, please can i have it switched off again.

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Hi @James_lol Thanks for taking my call the other day and confirming that the interleaving has now been removed.

 

Cheers

John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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