my internet disconnects when the telephone rings or is in use. What do I need to change in my internal wiring to stop this? How is my current internal wiring done for this to keep happening? I know I need a micro filter but I want to know exactly where each of my wires are connected in the master socket for this issue to keep occuring. Thanks 🙂
any extension wiring should be connected to terminals 2&5. you should not touch the openreach incoming connections.
you need to try a new filter and any extension socket with a device attached also needs to be filtered
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.