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Contributor
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Message 1 of 2

Internet disconnects when telephone rings

my internet disconnects when the telephone rings or is in use. What do I need to change in my internal wiring to stop this? How is my current internal wiring done for this to keep happening? I know I need a micro filter but I want to know exactly where each of my wires are connected in the master socket for this issue to keep occuring. Thanks 🙂

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Internet disconnects when telephone rings

any extension wiring should be connected to terminals 2&5.  you should not touch the openreach incoming connections.

you need to try a new filter and any extension socket with a device attached also needs to be filtered



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