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Message 1 of 4

Internet dropping on a missed call

Hello

 

I have a strange issue which i couldnt find any information on. When i miss a call on my land line phone it causes the internet to drop out and have to reconnect. If the phone is answered then the internet will not drop out.

I have changed all the filters and no change.

I checked the line on the silent line check and there was some interference on the line; however it was using a wireless phone.

 

What would the likely cause of this issue be?

Thanks
Adam

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Internet dropping on a missed call

With cordless phone a dull hum is normal and anything else is a problem and need to be reported to 151as a phone fault - no mention of broadband



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Message 3 of 4

Re: Internet dropping on a missed call

Thanks for the quick reply, however i was more looking at what would cause this from a technical stand point, and whether it would likely be a problem inside my property?

 

Thanks

Adam

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Message 4 of 4

Re: Internet dropping on a missed call

if you connect your phone to the test socket and the noise is still there then the fault is outside your home
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