It used to be that my internet connection would drop out during storms or high winds but now it just drops out when ever it feels like it. I don't think its an issue with my router because when it dies the phone goes dead as well and the router settings page loads as quick as a flash. The internet comes back on a few seconds after the phone comes back but its just so annoying because I've had it where the internet is down for hours at a time. Technicians have been out in the past which seems to be a temporary fix but eventually it just goes back to the way it was and gets worse and worse.
Have you tried the quiet line test dial 17070 option 2 you should hear no noise if you can hear noise then it needs reporting to BT faults on 151 with no mention of broadband in the call are you connected to the test socket using a new filter
if using a hub 4 locate these lines located in the hub logs Lines should look like this 19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream 19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream
if using the hub 6 locate the information page in the hubs advanced settings and post the results back
Can you run this checker and post back a screen shot of the results. Make sure you delete your phone number before posting.