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DavidSmith
Contributor
390 Views
Message 1 of 10

Is this Noise Level ok?

Hello just wondering if one of you good people could take a look at these stats and just confirm for me that they are ok?

Have recently had a BT engineer call and rectify a problem with my broadband which i am now really happy with the results

my initial connection was 7915 which after a couple of days went down to 6190  after a couple of days which is still an improvement over my original connection of around 4000 prior to his visit.I have not manually reset the router which btw is a netgear dg834g v4 as didn't want to create any problems by resetting.it's the noise margin downstream  which seems high to me hence the post to verify .here are the stats: thank you.FAQ

Results Image not loaded



1. Best Effort Test: -provides background information.

 Download  Speed
 4.23 Mbps
  
0 Mbps7.15 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 4.23 Mbps
 For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
 IP Profile for your line is - 5.46 Mbps


2. Upstream Test: -provides background information.

 Upload Speed
 1 Mbps
  
0 Mbps0.83 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 1Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

System Up Time 127:06:35
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANPPPoA83860610307500632444359:08:38
LAN10M/100M12417710224404020127:06:29
WLAN11M/54M64046114208692017131748127:06:19

ADSL LinkDownstreamUpstream
Connection Speed6190 kbps1172 kbps
Line Attenuation45.0 db20.4 db
Noise Margin10.2 db

4.9 db

 

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9 REPLIES 9
Distinguished Sage
389 Views
Message 2 of 10

Re: Is this Noise Level ok?

hi the normal default is 6dB once you can maintain 3 days stable connection post back and we can get you in touch with the forum mods who can reset your noise margin which will increase your speed
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DavidSmith
Contributor
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Message 3 of 10

Re: Is this Noise Level ok?

Hi thanks for quick reply.will do as suggested.what i can't understand is if i'm reading my router stats correct is the connection time is 127hours which shows no disconnection since friday but the speed change confirms a disconnection?
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Distinguished Sage
Distinguished Sage
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Message 4 of 10

Re: Is this Noise Level ok?

the pppoa drop is the one you should be looking at not the time the router has been connected/powered up



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DavidSmith
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Message 5 of 10

Re: Is this Noise Level ok?

sorry for my ignorance but what does the pppoa stat tell you?
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Distinguished Sage
Distinguished Sage
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Message 6 of 10

Re: Is this Noise Level ok?

point-to-point protocol over ATM basically that is your connection  http://en.wikipedia.org/wiki/Point-to-Point_Protocol_over_ATM



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DavidSmith
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Message 7 of 10

Re: Is this Noise Level ok?


@imjolly wrote:

point-to-point protocol over ATM basically that is your connection  http://en.wikipedia.org/wiki/Point-to-Point_Protocol_over_ATM



Hi Have changed my router to hh3   and it is now seems to be stable so here are my latest stats.shows a lot of FEC & CRC errors is this normal as speed still seems fast to me?noise level is still high tho.thanks

ADSL Line Status
Connection Information
Line state:Connected
Connection time:3 days, 16:51:05
Downstream:6.586 Mbps
Upstream:1.072 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):9.6 dB / 5.8 dB
Line attenuation (Down/Up):40.5 dB / 21.2 dB
Output power (Down/Up):20.3 dBm / 12.3 dBm
FEC Events (Down/Up):516273205 / 11477
CRC Events (Down/Up):278537 / 832
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):217180 / 1019
Error Seconds (Local/Remote):43241 / 519
 

till high tho.

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Distinguished Sage
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Message 8 of 10

Re: Is this Noise Level ok?

hi you can get the forum mods to reset your noise margin
the fec's are just showing interleaving is working and noting to worry over this is a link to the mods just ask them for a noise margin reset
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days

They are a UK based BT specialist team who have a good record at getting problems solved
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DavidSmith
Contributor
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Message 9 of 10

Re: Is this Noise Level ok?

Thanks for the link ,will resetting the noise margin reboot the router?
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Distinguished Sage
Distinguished Sage
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Message 10 of 10

Re: Is this Noise Level ok?

yes when the noise margin gets reset it should drop and the connection speed increase - connection time will also restart



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