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Message 1 of 74

Junction box.......

Have just been round to my neighbours in order to try and improve her broadband connection. The first thing I noticed is that the drop line goes to the junction box, just inside the front door, and then there are 2 leads coming from this junction box, one goes to the upstairs, and one goes to a nte5 box in the front room. Surely this cannot be right ? 

If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Message 2 of 74

Re: Junction box.......

that's not right and highly unlikely fitted by BT engineer more like DIY.  the extension cable should be fitted to the master other wise when using the tes socket the extension is still live and therefore cannot be excluded



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Message 3 of 74

Re: Junction box.......

Thanks imjolly. That is exactly what I thought. She had an engineer out regarding the renewal of the drop line (as mine was) and all he did was fit a new socket downstairs. Obviously he didn't do any checks whatsoever, and just assumed that by fitting a new socket, that was the answer to everything. She did say he did not seem particularly helpful and was in a rush to get elsewhere........! 

If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Message 4 of 74

Re: Junction box.......


@imjolly wrote:

that's not right and highly unlikely fitted by BT engineer more like DIY.  the extension cable should be fitted to the master other wise when using the tes socket the extension is still live and therefore cannot be excluded


I may of been done by BT before BB came along....:|

 

My neighbour has an interesting configuration on the outside of their property - Main wire from pole to the grey junction on the outside wall, then a cable comes off that to the main NTE5, as you'd expect, but also another cable (using the standard BT gel crimps) from the same grey box to an old telephone extension. For years the cover has been open and the extension cable (now redundant) just blows in the wind.

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Message 5 of 74

Re: Junction box.......

Out of interest I thought i'd post my stats and then her stats. Room for improvement i'd say...........Smiley Wink

 

ADSL Line Status
Connection Information
Line state:Connectedppp0_0
Connection time:0 days, 21:26:53
Downstream:18.51 Mbps
Upstream:888.9 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):6.2 dB / 13.0 dB
Line attenuation (Down/Up):15.8 dB / 7.7 dB
Output power (Down/Up):20.1 dBm / 11.7 dBm
FEC Events (Down/Up):3347554 / 1886
CRC Events (Down/Up):17 / 62
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):1056 / 184
Error Seconds (Local/Remote):15 / 4
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Message 6 of 74

Re: Junction box.......

ADSL Line Status
Connection Information
Line state:Connectedppp0_0
Connection time:1 days, 01:30:40
Downstream:9.492 Mbps
Upstream:1.106 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):8.4 dB / 5.7 dB
Line attenuation (Down/Up):17.2 dB / 9.3 dB
Output power (Down/Up):20.2 dBm / 11.9 dBm
FEC Events (Down/Up):119321734 / 0
CRC Events (Down/Up):38605 / 61
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):11169 / 94
Error Seconds (Local/Remote):47879 / 43
 
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Message 7 of 74

Re: Junction box.......

even the attenuation is 2db higher than you never mind the large number of errors on slower connection



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Message 8 of 74

Re: Junction box.......

I did notice that when I checked her hub stats there wer only 5 lines of information before it came up with "limit of user log". It then went onto list dozens and dozens of auto channel selection lines going back to last year. I am hopeful that a factory reset of her hub will sort this out.........I'll find out at 5........!

If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Message 9 of 74

Re: Junction box.......

I assume the attenuation is slightly higher simply because her drop line is about 13 feet longer than mine.....ie the width of a tarraced house.......

If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Message 10 of 74

Re: Junction box.......

don't know how this got moved to this board as it is about the junction box not the stats    still I will just leave it in case you want to post stats and look at connection after reset



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