I've enclosed my Home Hub 3 ADSL stats as I've learnt my local exchange has been upgraded to ADSL2+ and i'm wondering whether we can upgrade and if it would be worth doing -and how you go about it if so.
At present we get 1.5Mb roughly so any increase would be most useful. We can not get bt fibre. We are approximately 3Km from the exchange.
In advance many thanks for your help.
can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
your noise margin is very high at 13.4db have you been having problems with conenction dropping or was it manual reset? you have 4 days connection time so appears to have stabilised but your up speed is low as it should be 448kbps
are you using te test socket with a new filter or have you tried the test socket?
THanks for responding - here are the details...
Telephone Number XXXXXXXXX on Exchange MELBOURN is served by Cabinet 3
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
|WBC ADSL 2+||Up to 17||--||10 to 19.5||Available|
|WBC ADSL 2+ Annex M||Up to 17||Up to 1.5||10 to 19.5||Available|
|ADSL Max||Up to 7.5||--||6.5 to 8||Available|
|WBC Fixed Rate||2||--||--||Available|
For all ADSL and WBC Fibre to the Cabinet (FTTC or WBC SOGEA) services, the stable line rate will be determined during the first 10 days of service usage.
There are no left in jumpers available on this line. This line is on a Market B Exchange.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Oct-2013; the Formal Retirement date for IPstream is from 30-Jun-2014.
If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to take service from to arrange for the service to be migrated.
Note: Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.
Thank you for your interest.
Hi, thanks for responding.
We occasionally need to reset the router but in general it is not a problem.
I did try the test socket, the download limit increased marginally from about 1.5Mbs to 1.8Mbs.
I can re-do it and provide the noise margin details if that'd be useful ??
How many times a day do you reset the router? This could be the cause of your high noise margins resulting in your low speeds.
Your DSL check shows max speeds for the phone number you used yet you have a 58db attenuation suggesting (as you said) a 3km+ line length which normally only gets speeds anywhere between 1-4 mbps download.
ADSL2+ is more aggresive on line noise and upgrading to it could make matters worse. You could expect about a 100% increase in upload speed though.
as you have already posted stats showing connection stable can you conenct direct to test socket without an extension cable with a new filter and repost your router stats please when you connect to test socket are all your other internal phone sockets 'dead'
Possible that he is far from the cabinet