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hscuff
Aspiring Contributor
170 Views
Message 1 of 3

Low bandwidth

Hi, just interested if anyone else is experiencing low bandwidth messages on tv etc, this is from the Mellis exchange in Suffolk. Never had a real problem before, but the last few weeks have been awful, with constant buffering on Fire box, smart TV , moble phone etc. Thanks

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
159 Views
Message 2 of 3

Re: Low bandwidth

can you post any stats from your hub?

are you using test socket with filter to see if that helps?

any line noise  dial 17070 option 2 should be silent and best with corded phone

enter phone number and post results  remember delete number   https://www.dslchecker.bt.com/adsl/adslchecker.welcome



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Moderator
Moderator
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Message 3 of 3

Re: Low bandwidth

Hi @hscuff 

Thanks for your post!

Sorry that you're experiencing slow broadband speeds.  I have checked your local exchange for any potential issues but nothing obvious stands out.

Please follow the steps that @imjolly  has suggested above as this will help us try and find an issue.  Also, try running this speed test with a wired connection and post the results of that too.  Remember to choose the further diagnostics when completing the test so that we can see the result from here.

Cheers,

Robbie  

Community ModeratorRobbieMac
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