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antiFX
Contributor
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Message 1 of 10

Mods attention required interleaving.

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I would like my interleaving to be set permanently on please, having slight random lag (throughput issues) due to it not being on. A mod did set it perm before, but i just recontracted not long ago (the 31st) which reset everything as BT treat a re-contract much like a new order so if a mod could please read this and turn it back on I would be very happy :)! Thank you.

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Distinguished Sage
Distinguished Sage
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Message 2 of 10

Re: Mods attention required interleaving.

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a recontract will not change you conenction it is an accounting entry.  if you are now on fast then this has happened automatically as the exchnage sees your line as good and stable

 

post your hub stats please



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antiFX
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Message 3 of 10

Re: Mods attention required interleaving.

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dsl.pngThis is all the stats my hub will show, it's a home hub 4... should I show the 'helpdesk' page as it shows more information on pathing etc?

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Distinguished Sage
Distinguished Sage
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Message 4 of 10

Re: Mods attention required interleaving.

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only aother stats for what it's worth can be found in troubleshooting and then logs and you will find noise margin and conenction speed when router conencted.

 

normall fast will be better for lags as that is preferred setting for gamers



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antiFX
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Message 5 of 10

Re: Mods attention required interleaving.

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Well I had this issue months ago where i would have random laggy session on fast, I contacted the mods that time and they said I should set latency to always on which resolved the issue.

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Distinguished Sage
Distinguished Sage
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Message 6 of 10

Re: Mods attention required interleaving.

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the latency is set to automatic and if your line is good the it will set to fast but should there be problems with connection dropping or high errors  then it will automatiaclly change to interleaved.  fast is preferred setting for gamers as there is less lag when playing games



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antiFX
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Message 7 of 10

Re: Mods attention required interleaving.

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Alright i'll see if it does indeed sort its self out overtime, thanks for the help!

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Moderator-Retired
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Message 8 of 10

Re: Mods attention required interleaving.

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@imjolly wrote:

the latency is set to automatic and if your line is good the it will set to fast but should there be problems with connection dropping or high errors  then it will automatiaclly change to interleaved.  fast is preferred setting for gamers as there is less lag when playing games


on ADSL/ADSL2+ connections it can be set to always on, auto (which is default), or always off. If the OP re-contracted he may have been switched to ADSL2+ in the process which would have reset any previous interleaving settings back to auto.

 

antiFX - if it doesn't sort itself out in the next week or so, post back on to this thread and we'll see if we can take a look.

Dean
BTCare Community Mod

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antiFX
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Message 9 of 10

Re: Mods attention required interleaving.

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Alright thanks Dean I'll keep an eye on pings, as I game and browse over the next 7 days and let you know if it does or doesn't improve.

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Distinguished Sage
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Message 10 of 10

Re: Mods attention required interleaving.

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@Dean

 

he was already on adsl2+ from previous stats



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