Firstly you need to contact both bt and talktalk to make sure this is the case
Secondly have you had a lot of calls unanswered on your answer machine as this could be either company trying to contact you, having worked for talktalk they cannot adopt your service without talking to yourself or someone in your house hold who is acting on your behalf have you had letters from talktalk as all transfers need to have the customer fully informed in accordance to offcom guidlines, how long has passed in your opinion since you noticed the change as you may be able to reverse this if it is within 28 days
thirdly if your using a homehub these will not automatically connect to talktalk as they use a different authentication system you have to have a talktalk router or a third party pre-programmed to access there services
if it turns out to ba a slam then talktalk and the person who processed the sale can be severly dealt with in accordance to offcom guidlines depening on the recording as all sales calls are recorded
