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Sinbad
Aspiring Contributor
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Message 1 of 6

New Home Hub 3 Wireless Dropout problems

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I have just taken out a new BT 12 month contract and received my Home Hub 3 at the weekend, I was previously using a Belkin Gplus Mimo Router connected to BT without any problem apart from the fact that the wireless signal was a bit waek to cover the whole house.

 

I setup the Home Hub 3 and was delighted to find that the wireless signal was much stronger, I had no problem connectin gmy two main PC's throuh a wired lan connection and also connecting my Dell printer to the network and setting it up as a local printer on each PC using a standard TCP/IP port

 

However I have a couple of problems  and the wireless is the biggest, while I had no problem in connecting my Laptop and Ipod touch to it wirelessly I soon found that the connection drops out and reconnects about every minute or less, sometimes a web page will open then I will click on a link and it will give an error page and this keeps repeating due  to these wireless dropouts so it is totally unusable.

 

2nd problem is that I can wirelessly setup a standard TCP/IP port for my printer on my laptop just as I did on my wired PC's but when I come to print it just gives an error. This feature again was OK on my Belkin router.

I have tried auto and channels 1, 6 and 11 on the wireless but all are the same.

 

Any input would be gladly appreciated.

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Spud
Aspiring Contributor
12,851 Views
Message 2 of 6

Re: New Home Hub 3 Wireless Dropout problems

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have a go at setting the wireless protocol to only b/g (no b/g/n)

 

I found my Blackberry 9800 (the only wireless device I have which uses 'n'), was forcing the homehub to stop broadcasting wirelessy for some reason. 

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Paigntonian
Aspiring Expert
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Message 3 of 6

Re: New Home Hub 3 Wireless Dropout problems

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Just a thought...

Your hub isn't in the same room as a plasma tv is it?

At first I thought I had a problem when I got the Hub3, but it some became apparant that when I turned on the tv, the wireless also dropped.

 

I moved the hub to the bedroom and not only could I connect to the main socket for the first time ever lol... I also saw a large increase of wireless strength.

------Marc------
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Distinguished Guru
12,820 Views
Message 4 of 6

Re: New Home Hub 3 Wireless Dropout problems

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I believe that there could be an issue whereby the wireless signal drops when the router is in close proximity to a mobile phone.

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madcyclist
Newbie
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Message 5 of 6

Re: New Home Hub 3 - not connection with wireless printers

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Hi everyone

 

I need help connecting my wireless printers to my new BT home hub 3 !. Before my replacement router my wireless printer was working perfectety. Yesterday I got very good support from BT, today my luck changed, they are unable to help !!.  I am also unable to find any info about connecting printers to hub !. It is incredible !

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Distinguished Sage
Distinguished Sage
11,966 Views
Message 6 of 6

Re: New Home Hub 3 - not connection with wireless printers

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welcome to the forum

 

it would have been better if you had started your own subject rather than post here.

 

can your wireless printer see your new hub - new ssid?  if so did you try entering your new wireless password.

 

have you tried changing the wireless from default  b/g/n to just b/g as your printer may not be 'n' rated



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