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Ferg6
Beginner
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Message 1 of 2

New build property....still no Broadband

Hi folks,

 

Moved into a new build property last month. After 2 weeks I was connected up, I now have a working phone line but still no broadband. Solid orange light on the hub ever since the line was connected. 

Had an engineer out yesterday who checked everthing and says its ok. He says I need to get back in touch with BT and tell them they need to change Profile and Settings plus Radius settings as well. Anyone had this problem before?

 

Thanks

 

 

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Moderator
Moderator
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Message 2 of 2

Re: New build property....still no Broadband

Hi Ferg6,

 

Welcome to the forum and thanks for posting, please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

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