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Moderator
Moderator
306 Views
Message 11 of 16

Re: New user requesting a DLM Reset please.

Hi @offgridlee and welcome.

 

I'm not sure we can offer fixed rate connections but I'll be happy to take a look at this for you. Can you drop me over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

offgridlee
Aspiring Contributor
299 Views
Message 12 of 16

Re: New user requesting a DLM Reset please.

I've sent the link as requested many thanks

Lee
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offgridlee
Aspiring Contributor
275 Views
Message 13 of 16

Re: New user requesting a DLM Reset please.

I'm still wondering what to do, should I phone the call centre and ask to be put onto a fixed speed, the connection is so slow that I am using the internet on my mobile phone which is a lot faster than my broadband.
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Distinguished Sage
265 Views
Message 14 of 16

Re: New user requesting a DLM Reset please.

just let the forum mods deal from now the call centre will not understand
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offgridlee
Aspiring Contributor
258 Views
Message 15 of 16

Re: New user requesting a DLM Reset please.

Ok, i'll let the mods look into it.

Thanks.
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Distinguished Sage
255 Views
Message 16 of 16

Re: New user requesting a DLM Reset please.

it may take them a few days to reply but they will own your problem until resolved
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