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Moderator
Moderator
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Message 11 of 16

Re: New user requesting a DLM Reset please.

Hi @offgridlee and welcome.

 

I'm not sure we can offer fixed rate connections but I'll be happy to take a look at this for you. Can you drop me over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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Aspiring Contributor
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Message 12 of 16

Re: New user requesting a DLM Reset please.

I've sent the link as requested many thanks

Lee
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Aspiring Contributor
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Message 13 of 16

Re: New user requesting a DLM Reset please.

I'm still wondering what to do, should I phone the call centre and ask to be put onto a fixed speed, the connection is so slow that I am using the internet on my mobile phone which is a lot faster than my broadband.
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Distinguished Sage
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Message 14 of 16

Re: New user requesting a DLM Reset please.

just let the forum mods deal from now the call centre will not understand
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Aspiring Contributor
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Message 15 of 16

Re: New user requesting a DLM Reset please.

Ok, i'll let the mods look into it.

Thanks.
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Distinguished Sage
385 Views
Message 16 of 16

Re: New user requesting a DLM Reset please.

it may take them a few days to reply but they will own your problem until resolved
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