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Distinguished Sage
Distinguished Sage
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Message 31 of 49

Re: No Broadband connection

stats looking ok for coming up 2 days conenction



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dfenceman
Expert
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Message 32 of 49

Re: No Broadband connection

Good morning imjolly,

 

Just when I was hoping everything was OK the hub resynced at 05:12 this morning resulting in the second lowest downstream speed ever.  My IP Profile is still that oddball 90.4% of my connection speed ?

 

ADSL Line Status
Connection Information
Line state:Connectedppp0_0
Connection time:0 days, 03:13:18
Downstream:2.366 Mbps
Upstream:792 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.3 Annex A
Latency type:Interleaved
Noise margin (Down/Up):7.4 dB / 5.7 dB
Line attenuation (Down/Up):56.3 dB / 33.9 dB
Output power (Down/Up):17.3 dBm / 12.6 dBm
FEC Events (Down/Up):22998 / 354
CRC Events (Down/Up):11 / 27
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):340 / 8
Error Seconds (Local/Remote):199 / 142

 

1. Best Effort Test: -provides background information.

 Download  Speed
 2.17 Mbps
  
0 Mbps2 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 2.17 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 2.14 Mbps


2. Upstream Test: -provides background information.

 Upload Speed
 0.64 Mbps
  
0 Mbps0.83 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 0.64Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

 

Best regards,
dfenceman
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Distinguished Sage
Distinguished Sage
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Message 33 of 49

Re: No Broadband connection

had you noticed noise margin dropping low or any noise on the line?



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dfenceman
Expert
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Message 34 of 49

Re: No Broadband connection

Hi imjolly,

 

The noise margin did drop to 4.7 dB but that is not abnormal.  I did a quiet line test and it was silent.

I tried a restart at 12:16.  The results were not good, viz :-

 

1. Best Effort Test: -provides background information.

 Download  Speed
 0.91 Mbps
  
0 Mbps2 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 0.91 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 2.22 Mbps


2. Upstream Test: -provides background information.

 Upload Speed
 0.46 Mbps
  
0 Mbps0.83 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 0.46Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

ADSL Line Status
Connection Information
Line state:Connectedppp0_0
Connection time:0 days, 00:14:55
Downstream:2.461 Mbps
Upstream:848 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.3 Annex A
Latency type:Interleaved
Noise margin (Down/Up):6.3 dB / 5.9 dB
Line attenuation (Down/Up):57.7 dB / 33.8 dB
Output power (Down/Up):17.1 dBm / 12.6 dBm
FEC Events (Down/Up):2382 / 0
CRC Events (Down/Up):0 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):0 / 0
Error Seconds (Local/Remote):0 / 0
Best regards,
dfenceman
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Distinguished Sage
Distinguished Sage
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Message 35 of 49

Re: No Broadband connection

I think that may have been a bit quick after the drop this morning would have been better to leave it for a day or so before resetting again



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dfenceman
Expert
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Message 36 of 49

Re: No Broadband connection

Hi imjolly,

 

I was unable to access the internet for about the last 10 minutes.

All lights on the HH3 remained blue and the ADSL Stats indicate no loss of connection, viz :-

 

ADSL Line Status
Connection Information
Line state:Connectedppp0_0
Connection time:9 days, 08:04:44
Downstream:2.648 Mbps
Upstream:840 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.3 Annex A
Latency type:Interleaved
Noise margin (Down/Up):5.2 dB / 5.3 dB
Line attenuation (Down/Up):56.6 dB / 33.8 dB
Output power (Down/Up):17.1 dBm / 12.5 dBm
FEC Events (Down/Up):2042153 / 162304
CRC Events (Down/Up):3952 / 536
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):28050 / 1597
Error Seconds (Local/Remote):1438 / 237

 

Is this BT up to their tricks again ?

 

 

Best regards,
dfenceman
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Distinguished Sage
Distinguished Sage
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Message 37 of 49

Re: No Broadband connection

could have just been a local problem - your stats look good for 9 days connection time



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dfenceman
Expert
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Message 38 of 49

Re: No Broadband connection

Hi imjolly,

 

 

If it was BT causing a break in the cable with all this duct laying going ( 16 seperate locations ) on then surely the ADSL stats would have shown a disconnection.  The cable linking the PCP to the fibre cabinet was also laid this morning.roadworks 2.JPG

Best regards,
dfenceman
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Distinguished Sage
Distinguished Sage
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Message 39 of 49

Re: No Broadband connection

whatever caused it thankfully it did not disturb your sale connection

 

when is fibre estimated for you?



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dfenceman
Expert
363 Views
Message 40 of 49

Re: No Broadband connection

Hi imjolly,

 

By the end of this month but I am still a bit dubious.

If it is that close I really do not understand why they are replacing so much duct at such a late stage.

It wasn't all that long ago that BT were recovering redundant copper cable in very similar locations.  Why did they not lay the new duct at the same time.  Needless to say I cannot get any answer out of BT or OR.

I did get one email from OR a while ago assuring me we would go live by the end of May.

Best regards,
dfenceman
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