I moved to a house on a new fibre-only development three weeks ago, and finally had my ONT installed last week. However the DSL checker still doesn't show that I should be able to order FTTP. When will this update?
Green light for power and red light for LOS, which I'm guessing isn't good... FTTP team said to wait until at least 5 working days after the install, but I was hoping to be able to get going before the long weekend...
you just need to wait - I think by weekend is very optimistic
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I just don't get what takes so long. Work is done, work is marked as done, database is updated. If I took 5 working days to flag up that I'd finished something at work then I'd be fired! All this should've been done before I even moved in anyway...