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Jaspero
Contributor
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Message 91 of 117

NOT A HAPPY BUNNY!!!

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I'm home now, no call or email OR PM from any of the moderators and I know they go off at 9pm.....

 

If there on at all now I will be suprised!

Nothing has changed, all the same.....I'm past the point of anger......bit of a joke really.If something BAD has happened then I will take everything back THAT IVE SAID REGARDING- NOT BEING CONTACTED TODAY.

 

Shame on you BT.

 

If there isnt a reason why I have not been contacted and I've just been forgotten about- I will take my service else where and go through SKY for phone and Broadband. 

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:2 days, 08:13:58
Downstream:1.125 Mbps
Upstream:448 Kbps

 

11:49:57, 03 May.(40961.280000) ETHoA is up - VPI: 0, VCI:35
11:49:57, 03 May.(40961.280000) DSL is up
11:49:55, 03 May.(40959.810000) DSL noise margin: 18.00 dB upstream, 12.00 dB downstream
11:49:55, 03 May.(40959.740000) DSL line rate: 448 Kbps upstream, 1152 Kbps downstream
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Distinguished Sage
Distinguished Sage
226 Views
Message 92 of 117

Re: NOT A HAPPY BUNNY!!!

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I wonder if the mod made a mistake when she said Monday forgetting that it was a bank holiday and she was off - just a thought



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Jaspero
Contributor
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Message 93 of 117

Re: NOT A HAPPY BUNNY!!!

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Line state: Connected
Connection time: 0 days, 08:22:12
Downstream: 960 Kbps
Upstream: 448 Kbps


23:20:52, 05 May. ( 89.730000) ETHoA is up - VPI: 0, VCI:35

23:20:52, 05 May. ( 89.730000) DSL is up
23:20:50, 05 May. ( 88.300000) DSL noise margin: 19.00 dB upstream, 12.10 dB downstream
23:20:50, 05 May. ( 88.140000) DSL line rate: 448 Kbps upstream, 960 Kbps downstream


Hub reset during the night to the above
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Jaspero
Contributor
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Message 94 of 117

Re: NOT A HAPPY BUNNY!!!

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1. Best Effort Test: -provides background information.

Download Speed
0.82 Mbps

0 Mbps 1 Mbps
Max Achievable Speed

Download speedachieved during the test was - 0.82 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
IP Profile for your line is - 0.85 Mbps

2. Upstream Test: -provides background information.

Upload Speed
0.37 Mbps

0 Mbps 0.45 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 0.37Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
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Jaspero
Contributor
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Message 95 of 117

Re: NOT A HAPPY BUNNY!!!

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worsed its been! 

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Distinguished Sage
Distinguished Sage
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Message 96 of 117

Re: NOT A HAPPY BUNNY!!!

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another attempt to reset noise margin tha failed?  hopefully mod will contact you today to update on progress and why taking so long to get your noise margin reset



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Jaspero
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Message 97 of 117

Re: NOT A HAPPY BUNNY!!!

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Mod contacted me and said "sorry for not contacting you yesterday and the resets have just made your speeds worse which is worrying" so a engineer is coming out 2morow between 1-6pm to hopefully fix this.
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Distinguished Sage
Distinguished Sage
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Message 98 of 117

Re: NOT A HAPPY BUNNY!!!

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look forward to update tomorrow



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Jaspero
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Message 99 of 117

Re: NOT A HAPPY BUNNY!!!

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yup, will keep you posted.Thanks guys for your efforts! 

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Jaspero
Contributor
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Message 100 of 117

Re: NOT A HAPPY BUNNY!!!

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quick update- engineer has been, changed sockets and new connections at exchange.....seems good enough now!? I'm speaking to my Mod soon- 6 oclock is great if you can like planned.BT guy was here at 12.30am lucky i wasnt at the shop or driving!!! everytime I was getting my noise margin reduced to 6 it got worse, BT man said it might be better with a 9db setting.

 

Keep you posted guys

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