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Jaspero
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Message 81 of 117

Contact Info for Jaspero

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I need to know when to expect a call or email please as its now 1.30pm? I'm going out shortly and I dont think mod has my mobile number

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Distinguished Sage
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Message 82 of 117

Re: Contact Info for Jaspero

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they will keep trying to contact you
Jaspero
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Message 83 of 117

Re: Contact Info for Jaspero

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Thank you John
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Distinguished Sage
Distinguished Sage
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Message 84 of 117

Re: Contact Info for Jaspero

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as said already as a public holiday the mod number is probably less so may take longer to get back to you today



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Jaspero
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Message 85 of 117

Re: Contact Info for Jaspero

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I compleatly understand BUT........ Its not fair to be lied 2 though now is it?

 

I pay for this service each month, on time, everytime since joining BT in January.

 

My Moderator told me directly,over the phone.....that she would call me Monday morning.

I have to go out now as my life doesn't stop because its a bank holiday.I'm not even getting 100 KBps from 1.125 Mbps Sync Speed. 

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Distinguished Sage
Distinguished Sage
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Message 86 of 117

Re: Contact Info for Jaspero

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There is nothing more I can do - the mod may be having problems - mods are usually good at keeping you updated



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Distinguished Sage
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Message 87 of 117

Re: Contact Info for Jaspero

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ever thought the mod dealing could ill or have other family problems you will get your update when they can
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Jaspero
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Message 88 of 117

Re: Contact Info for Jaspero

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Indeed, I have actually thought about that but having not been updated either way, I just dont know..That being the case, someone is/or Ill or having problems I would totally empathise, especially with what I've been through over the years.  and believe you me I would be the first one to put my hands up and say sorry if I have upset anyone or in the wrong.

 

Its not by any means intention, but this wont be a good enough excuse for my boss, when I rely on the internet for most of my work.

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Distinguished Sage
Distinguished Sage
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Message 89 of 117

Re: Contact Info for Jaspero

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sorry but that is the penalty if you use a residential line for business not just checking email and casual business use



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Jaspero
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Message 90 of 117

Re: Contact Info for Jaspero

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yup, sadly I know......

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