Hi @Traumatic I called earlier and left a brief message. I have booked an appointment for this Friday 24th November between 8am and 1pm. Can you confirm if this is convenient for you. If not please let me know when would be suitable and I will try to re-arrange for you.
Please post back to let me know as soon as possible as I also need to arrange for the engineer to Co-Op with the REIN team to investigate the fault.
another engineer came out on Tuesday, rein engineer?
he said he didn't think it was rein, but apparently he found a fault on the line , fixed it and it's been stable for a day and a half now. Speed has drastically gone up.