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david89090
Aspiring Contributor
1,385 Views
Message 11 of 33

Re: Ping Spikes while Browsing Internet and Gaming

Uh, there was just steam in the background. It was done wirelessly, I guess I can try wired but theres never been any difference or improvement. The internet just seems to get slower and more broken as the day goes on lol.
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Distinguished Sage
1,384 Views
Message 12 of 33

Re: Ping Spikes while Browsing Internet and Gaming

every device and unneeded programme running in the background will increase latency also wireless can introduce errors which can cause data packets to be resent also adding to the problem a wired connection will always be the best
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david89090
Aspiring Contributor
1,380 Views
Message 13 of 33

Re: Ping Spikes while Browsing Internet and Gaming

https://gyazo.com/b0baa4290719d7b9542ab0e419a025e3
This was it wired with nothing on in the background.
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Distinguished Sage
1,377 Views
Message 14 of 33

Re: Ping Spikes while Browsing Internet and Gaming

Any other devices running at the same time
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david89090
Aspiring Contributor
1,370 Views
Message 15 of 33

Re: Ping Spikes while Browsing Internet and Gaming

None I can find. Even if there was, what use is internet that cannot function properly with more than one device connected?
Tho I don't think any others are connected. I guess I can take a look and double check.
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david89090
Aspiring Contributor
1,368 Views
Message 16 of 33

Re: Ping Spikes while Browsing Internet and Gaming

https://gyazo.com/7fc5ba9c0335d50f069bb64ec723971c
Some improvement but a good few timeouts. I just turned off a couple of phones that where on standby.
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Distinguished Sage
1,365 Views
Message 17 of 33

Re: Ping Spikes while Browsing Internet and Gaming

can you please re run the BT wholesale speed test and this time run the further diagnostic test and post back

what you have to remember every device connected is sharing your limited bandwidth which slows the connection down even more
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david89090
Aspiring Contributor
1,364 Views
Message 18 of 33

Re: Ping Spikes while Browsing Internet and Gaming

I already performed the test before at the start of the thread. ^^

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Distinguished Sage
1,360 Views
Message 19 of 33

Re: Ping Spikes while Browsing Internet and Gaming

you have not posted any results from the further diagnostic part of the wholesale speedtest  as that follows the  basic part of the speedtest and shows more information about your connection 

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david89090
Aspiring Contributor
1,353 Views
Message 20 of 33

Re: Ping Spikes while Browsing Internet and Gaming

FAQ

Results Image not loaded

 

 

1. Best Effort Test:

Download Speed : 5.31 Mbps

 



Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
 
 Ill re-run it now as I guess more was supposed to show up.
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