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Blaikie
Aspiring Contributor
233 Views
Message 11 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

Yes, but similar reports? What could it be?

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Distinguished Sage
Distinguished Sage
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Message 12 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

Did you mark as solved as only you and mod can do it. Just go To message 9 and then options on right and unmark solved



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Blaikie
Aspiring Contributor
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Message 13 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

I didn't mark it but I unmarked it now.

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Blaikie
Aspiring Contributor
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Message 14 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

Hello again,

 

I've been monitoring my connection for almost 2 days now without any drops despite what I've mentioned previously.

 

db57598757e9fa6ec9a8ef2cc5d5f7a8.png

 

 

I'd like to request that interleaving be changed to fast and I would also like to push for an upgrade to ADSL2+ as I'm almost certain my line is stable and good enough for it considering the decent nouse margin, no errors and stability.

 

 

Many thanks,

 

Robert

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Distinguished Sage
Distinguished Sage
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Message 15 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

would it not be better to get mods to change latency to fast and see if you line can handle that before going to a more aggressive system on noise with a line that has beed dropping out in the recent past?



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Blaikie
Aspiring Contributor
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Message 16 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

I've had the line on fast before but I can certainly just try that for now, sure.

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Distinguished Sage
Distinguished Sage
187 Views
Message 17 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

the mods will post a contact us link



contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email



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Moderator
Moderator
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Message 18 of 18

Re: Ping increase/interleaved & ADSL2 enquiry

Hi Blaikie,

 

I can help you from here.

 

I'd suggest removing interleaving first of all to see how the line is performing and then we can do the upgrade at that stage.  Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.

 

All the best,

 

Robbie