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Trace
Aspiring Contributor

‎30-10-2020 3h07 - edited ‎30-10-2020 3h32

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Message 1 of 1

Ping to google.co.uk and in games has recently doubled

Hi,

recently my ping has gone from around 8-16ms to 20-29ms, digging deeper I've run a tracert and the ping to the first non-local hop (meaning neither my router, nor the BT Hub) has gone from 6ms to 16ms, as seen on the following screenshots:

OLD.PNG

^ Random screenshot from a few weeks ago, when I was checking the route to my friend's MC server

new.png

^ Screenshot from few minutes ago

ADSL Info:

 

 

 

 

1. Product Name: HomeHub4
2. Serial number: //removed in case it's sensitive info
3. Firmware version: v0.07.06.25060-BT (Type B) Last updated 4/9/2020
4. Board version: 01B
5. DSL uptime: 0 days, 00:21:57
6. Data Rate: 1225 / 18892
7. Maximum Data Rate: 1220 / 20748
8. Noise Margin: 6.5 / 3.6
9. Line Attenuation: 10.2 / 17.0
10. Signal Attenuation: 10.7 / 21.8
11. Data sent/received: 0.9 MB / 5.3 MB
12. Broadband username: bthomehub@btbroadband.com
13. BT Wi-fi: Yes
14. 2.4GHz wireless network/SSID: btknr24
15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4GHz wireless security: WPA & WPA2 (Recommended)
17. 2.4GHz wireless channel: Automatic (Smart Wireless)
18. 5GHz wireless network/SSID: BTHub4-ZC67
19. 5GHz wireless connections: Disabled (802.11 n (up to 300 Mb/s))
20. 5GHz wireless security: WPA2 Only
21. 5GHz wireless channel: Automatic (Smart Wireless)
22. Firewall: Default
23. MAC Address: 94:6a:b0:23:f7:21
24. VPI/VCI: 0/38
25. Modulation: G.992.5(ADSL2+)
26. Latency type: Interleaved
27. Software variant: -
28. Boot loader: 0.5.0-BT (Wed Nov 12 11:47:59 2014)

 

 

 

 

As you can see the latency to 172.16.17.3 has doubled. I've looked at BT Hub Settings and it appears that the Latency type has cheanged from Fast Path to Interleaved. It's a bit surprising to me as I've read it switches due to errors, but I've never had any issues with disconnects or the internet being unstable. I've read that on ADSL connections (and this is ADSL) it is possible to ask for interleaving to be disabled. As I mostly use the internet for competitive gaming (e.g. FIFA where I've definitely noticed an increase in latecy, which prompted me to test 8.8.8.8 in the first place), would it be possible to switch back to Fast Path? And if so, could someone look at my ADSL info from BT Home Hub to see if it such switch would cause any instability/issues?​

 

The low uptime is because I manually restarted it, not because the connection went down.

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