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jonnygordon77
Beginner
305 Views
Message 1 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

Would it be possible to migrate my account to ADSL2+? I've been through the checker and it appears to be available to us. Thanks.
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9 REPLIES 9
jonnygordon77
Beginner
287 Views
Message 2 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

The results from the checker are shown below, thanks:

 

 Screenshot_checker.jpg

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jonnygordon77
Beginner
251 Views
Message 3 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

Can anyone help or suggest someone I can contact about this? Thanks. 

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Distinguished Sage
246 Views
Message 4 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

Have you contacted sales? You can usually have the service switched by agreeing to a new contract.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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jonnygordon77
Beginner
236 Views
Message 5 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

Hi, thanks. All the posts so far requesting this have been carried out via the forum. I'm enquiring this way because this apparently saves having to negotiate a new contract. I don't think this kind of change really justifies a new contract. Cheers, Jonny
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Distinguished Sage
227 Views
Message 6 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

even if moved via the forum it will involve a new contract
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jonnygordon77
Beginner
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Message 7 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

OK. If anyone can do that I'd appreciate it. Thanks.
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Distinguished Sage
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Message 8 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

Phone customer options 0800 800 030 they should be able to help you
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jonnygordon77
Beginner
209 Views
Message 9 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

I'm in touch with one of the moderators so hopefully I'll get it sorted from there. Cheers.
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Distinguished Sage
199 Views
Message 10 of 10

Re: Can I upgrade from ADSL Max to ADSL2+?

As the mods work by personal invite only how did you contact them as they do not use private messages as they cannot be properly tracked
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