On my second call with them, BTw accepted an order and executed it 10 days later - thus why I am questioning the slow speeds
The sync speed was 8128 on the bt home hub. However after a couple of weeks up time I checked the connection with a different and albeit older netgear adsl2+ router just incase. Speed decreased to the 7770mark.Will be putting the bt hub back on tomorrow knowing that the hub isn't the issue. Trying not to disconnect the hubs too much in fear that the exchange lowers my speed further!
This older netgear sadly doesn't show modulation type!
Edit: added home hub sync speed stats (which may be from just before the adsl max to adsl 2+ migration - was a screeshot from that I'd taken)
So that's the HH4 back on and it's reporting 8128/448 speeds. This home hub doesn't seem to show any modulation settings either, unless hidden somewhere?