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Distinguished Sage
Distinguished Sage
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Message 11 of 106

Re: Download times abysmal

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then probably need to change the channel on your router as maybe a neighbour has infinity with new hub and on same channel as you

 

you need to enter assuming you have hub 192.168.1.254 into your browser, then the admin passowrd then go to wireless and chnage wireless from automatic to manual then select a diiferent channel number



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bullshot
Aspiring Contributor
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Message 12 of 106

Re: Download times abysmal

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It dropped again 3 times in 36 mins...connected and dropped 2 mins later.....re neighbour with Infinity....might be right as a young techie bloke lives next door and he is with BT and was waiting for Infinity to be activated, so that would make sense....genius!!!! Must go to the supermarket now , hubby getting the car out , will try and understand the changing channel info when I get back.....trying to do all this whilst sorting out a curtain problem with John Lewis.....need to lie down in a dark room methinks.
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bullshot
Aspiring Contributor
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Message 13 of 106

Re: Download times abysmal

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The number is 192.168.1.78. What do I do now , please?
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bullshot
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Message 14 of 106

Re: Download times abysmal

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Speed now 12.1 but dropping connection still
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Distinguished Sage
Distinguished Sage
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Message 15 of 106

Re: Download times abysmal

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did you enter 192.168.1.254 into your browser no www in front.  that should take you to hub manager where you need to enter the admin password which is probably on hub.  then go to wireless

 

does this help http://bt.custhelp.com/app/answers/detail/a_id/14094/kw/change%20wireless%20channel/c/346,407,410



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bullshot
Aspiring Contributor
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Message 16 of 106

Re: Download times abysmal

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Is that my IP address......?
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bullshot
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Message 17 of 106

Re: Download times abysmal

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Where do I check the number you posted...
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Distinguished Sage
Distinguished Sage
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Message 18 of 106

Re: Download times abysmal

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that is your router address so you enter 192.168.1.254 not www.192.168.1.254

 

enter in browser address bar



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bullshot
Aspiring Contributor
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Message 19 of 106

Re: Download times abysmal

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Is it on the hub?
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Distinguished Sage
Distinguished Sage
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Message 20 of 106

Re: Download times abysmal

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use this link http://bthomehub.home 



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