I am also suffering from very slow throughput and just across the road from the BMW garage 01278 code. The strange thing is that I did a speedtest this morning via iPad and I got 920kb/s down and 114.2kb/s upload @ 0710 so I come home tonight and test again back to 63.2kb/s down and 106.1kb/s upload ????. I have gone via test socket on master socket and reset my router also. See below screenshot via BT Broadband Speed Test site tonight at 18:43. I have an egineer booked from 1300 to 1800 on Monday 10th Feb. The speed seems to have gone down hill since the fibre install I requested failed due to copper issues and has never been the same since in the evenings.
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Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
Thanks but the other post that was added was somone who was maybe a couple hundred yards away from me.
Do this mean that I have to re-raise this again?.
I got an engineer turning up on Monday 10th between 1300 and 1800, that took me an age to get that to happen so if an engneer does turn up is he going to be able to resolve it ?.