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Mark10
Aspiring Contributor
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Message 1 of 3

Re: Help increasing upload speed - 448 Cap

Hello,

Sorry what is the solution?

I have exactly the same issue, I am also an IT and sometimes have to upload large files etc. I had 0.8Mb/s upload which is pretty poor, but then a few of months ago it got worse. Now the measure speed is about 0.45, I thought it might just be temporary, but it hasn't improved. I got here by googling the problem. I've never heard of the 448 cap before, it seems utterly ridiculous to have such a thing. 0.45 by todays standards is a disgrace. I work in Amsterdam and my apartment's internet is 20-40 Mb measured BOTH down AND up. That's on copper btw.

How can I get this improved?

 

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Distinguished Sage
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Message 2 of 3

Re: Help increasing upload speed - 448 Cap

Hi Mark 10
Welcome to the community forums I have moved your post as the one you used was marked solved an you would have had your post missed

Have you tried the quiet line test dial 17070 option 2 you should hear no noise if you can hear noise then it needs reporting to BT faults on 151 with no mention of broadband
in the call are you connected to the test socket using a new filter


if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream

if u The stats for the Home Hub 6 can be found on the Information page from http://192.168.1.254 then Advanced Settings -> Technical Log. 


Can you run this checker and post back a screen shot of the results. Make sure you delete your phone number before posting.

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

Can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down.

This test must be done with a wired connection.

http://speedtest.btwholesale.com/

once you have posted the information asked for then the community members can help you more

Thank You
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Distinguished Sage
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Message 3 of 3

Re: Help increasing upload speed - 448 Cap

It is not a speed cap it sounds like you are on ADSL Max which has a maximum upload of 448 K if you post the information posted above we may be able to assist you in getting a speed improvement
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