did you get an engineer appointment to fix your connection?
no they said to try different wireless channels and try an ethernet connection and they're going to ring back tomorrow
btw your profile picture makes you look really posh
thanks but it is just a photo and not me but more to do with the name imjolly
I hope you get a callback but CS India is well known for not calling back
hope you get fixed but you may find you need more calls to India