Im up in the Colonies and get the same. Moved off of O2 LLU to Sky (BTW) because I didnt want their phone service. Had the same problem as you just about every night after that. Now on BT Broadband and its still the same. Obviously something wrong with the BTW port/switch/card.
BT "don't know" whats wrong..........not good enough! Ive worked in IT for over 25 years, the probs obviously at the exchange end....so over to BT.
I'm sorry about the problems with your BT broadband connection. I'll be happy to get this investigated further if you use the 'contact the mods' link in my forum to send in your details. You can find the link by clicking on my username.
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Thanks, but it's gone way beyond that now. I'm still in dialogue (I think) with BT Tech Support down south so posting stats for some knowlegable soul to agree with me about whats happening isn't going to achieve more than Tech Support can, but thanks anyway. I'm posting this to shed some light on the facts about slowdowns that no-one seems to have posted before. I have empirical evidence of the deterioration in service when moved to BT Wholesale Equipment from competitors. BT Broadband may say that it isn't them but they say nothing yet about BT Wholesales Management of the line.