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peterharley
Aspiring Contributor
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Message 1 of 3

Re: Strange problem with broadband. Speed very low.

That's right, 0.1 Mbps. Slower than my last modem, slower than the ISDN line I had until 2004 - discarded only when BT brought ADSL to the local exchange.

A quick call to BT nd a couple of tests later a very nice man acknowledged that line speed was "very slow". He would "reconfigure the computer" and told me to expect improvement in four-to-12 hours.

Thirty-six hours later and ... I could download emails, just about. So, back again to BT Wholesale's broadband checker. It told me this:

Download speed achieved during the test was - 0.21 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information: Your DSL Connection Rate :0.35 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.25 Mbps

That's right, BT's Digital Line Management  had, to ensure the stability of the connection, choked the maximum speed to a woeful 0.25 Mbps. And what's with the word, "acceptable"? To whom?

All this modern technology just makes people try to do everything at once
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Strange problem with broadband. Speed very low.

can you post the adsl stats from your router please.   can you enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html

 

are you using the master or preferably the test socket or somewhere else?

 

try quiet line test  dial 17070 option 2  should be quiet and best with corded phone



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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Strange problem with broadband. Speed very low.

Is your phone working, do you get dial tone?

 

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