cancel
Showing results for 
Search instead for 
Did you mean: 
Perseus
Beginner
286 Views
Message 1 of 3

Re: Very slow or non-existent broadband in the evening - conspiracy?

I am having the same problem, every evening usually between 9 pm and 10 pm but at other time as well. Slower at other times in the evening as well. 

 

I consider that the problem is serious enough that BT have not fullfilled their part of the contract. 

 

Shoreham-by-Sea Exchange. Wired in Ethernet connection. 

 

 

0 Ratings
Reply
2 REPLIES 2
Distinguished Sage
277 Views
Message 2 of 3

Re: Very slow or non-existent broadband in the evening - conspiracy?

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more

if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream

Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
273 Views
Message 3 of 3

Re: Very slow or non-existent broadband in the evening - conspiracy?

Are there any exchange problems. http://usertools.plus.net/exchanges/mso.php

http://usertools.plus.net/exchanges/?

http://btbusiness.custhelp.com/app/service_status

http://bt.custhelp.com/app/answers/detail/a_id/15036

http://community.plus.net/exchange-information/



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply