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barryliv
Beginner
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Message 1 of 28

Re: Welcome to rip off BT and slow broadband speed

broadband is really slow 0.06mbps thats slower than some mobile interent!! here are the results from the bt wholesale speed tester and my adshl results 1. Best Effort Test:  -provides background information.

 Download  Speed
 0.06 Mbps
  
0 Mbps0.25 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 0.06 Mbps
 For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
 Additional Information:
 Your DSL Connection Rate :0.16 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 0.14 Mbps

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:1 days, 07:23:06
Downstream:160 Kbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):29.8 dB / 9.0 dB
Line attenuation (Down/Up):53.4 dB / 30.5 dB
Output power (Down/Up):14.3 dBm / 12.5 dBm
FEC Events (Down/Up):472759 / 25363
CRC Events (Down/Up):4315 / 262
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):4422 / 255
Error Seconds (Local/Remote):

1710 / 250

 

 

 

HELP!!!

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Distinguished Sage
Distinguished Sage
334 Views
Message 2 of 28

Re: Welcome to rip off BT and slow broadband speed

I moved you post to start your own thread so you get more replies

 

are you connected to master or test socket  if not test can you connect to test socket and repost your stats please

test socket.jpg



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Distinguished Sage
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Message 3 of 28

Re: Welcome to rip off BT and slow broadband speed

Hi Welcome to the community forums

Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html

once you have posted the information asked for then the community members can help you more


Thank You


This is a customer to customer self help forum the only BT presence here are the forum moderators
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barryliv
Beginner
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Message 4 of 28

Re: Welcome to rip off BT and slow broadband speed

yes connected to master socket

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barryliv
Beginner
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Message 5 of 28

Re: Welcome to rip off BT and slow broadband speed

done

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Distinguished Sage
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Message 6 of 28

Re: Welcome to rip off BT and slow broadband speed

you need the test socket not just the master socket what was the result of the quiet line test
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Distinguished Sage
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Message 7 of 28

Re: Welcome to rip off BT and slow broadband speed

your noise margin  is high due to  multiple hub dis connections you now need to be connected to the test socket for the next 3/5 days this will then start to increase your speed the important thing is no hub restarts

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barryliv
Beginner
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Message 8 of 28

Re: Welcome to rip off BT and slow broadband speed

line was quite when done

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barryliv
Beginner
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Message 9 of 28

Re: Welcome to rip off BT and slow broadband speed

what is the test socket

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Guru
Guru
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Message 10 of 28

Re: Welcome to rip off BT and slow broadband speed

Hi barryliv,

 

This is a quick guide to the Test socket:

 

A) Your Test Socket is found behind your BTNTE5 Master socket / Openreach ADSL Filtered Master Socket.

These master sockets look like the ones below:

mastersockettypes3.png

 

Step B - Carefully Remove the removable faceplate of the BTNTE5/Openreach ADSL Filtered Master Socket to Reveal The TEST Socket.

You will then see a test socket (Circled in red in the picture below). Please connect a Different Microfilter (ie different to the one you were already using, Then connect your router to the microfilter and plug into the TEST Socket.

 

Step C - Repost ADSL Line Statistics

Please repost your ADSL Line statistics which includes Connection Speed, Line Attenuation and Noise Margin and the errors

 

Cheers


jac_95 | BT.com Help Site | BT Service Status
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