|Connection time||0 days, 0:12:08|
|Noise margin (Down/Up)||6.8 dB / 21.0 dB|
|Line attenuation (Down/Up)||21.0 dB / 11.0 dB|
|Output power (Down/Up)||19.8 dBm / 12.5 dBm|
|Loss of Framing (Local)||0|
|Loss of Signal (Local)||0|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||0 / 0|
|CRC Errors (Down/Up)||1 / N/A|
|HEC Errors (Down/Up)||N/A / 0|
|Error Seconds (Local)||223|
your stats look ok - speed could be faster but still ok
you need to try btspeedtester - not beta version - and post the results to show profile. the download speed is wrong as mine was 9kbps this morning but other details are ok
by what stretch of anyones imagination is that DL speed ok? we are not even a mile from the exchange!!!!!
bearing in mind the max you can get is 8128 your current speed is not that low but will improve and should reach the max once you get a stable connection.
Download speedachieved during the test was - 317 Kbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Your DSL Connection Rate :6.91 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6 Mbps
The IP profile and DSL connection rate have changed from what they had been for the past 5 years to what they are currently, my only dilemma is that our exchange has no LLU presence if it did, well, hello BE!!
BT don't seem to care at all for semi-rural customers as long as they can get away with charging us full price for a substandard service at the best of times. Then it gets problems which they cannot rectifiy when given over a week then nothing will ever change I am afraid, and when it comes to try and complain you get sent round in circles by some idiot on the end of the phone asking if you are using wireless have you changed the filters does your main phone socket unscrew so the bottom half comes off blablabla... Do they not have a log of my previous calls when I have wasted hours of my time going through this pointless nonsense when they have acknowledged that there is a line fault!!!! Send a **bleep** engineer!!!!!
It is about as much as the broadband can currently handle to post to this forum let alone use it for any work I might need to do. And heaven forbid that I should try and stream a youtube video!! Even in 240p it takes well over 5 minutes to buffer a few seconds of video. I would be better off on dial-up for all the good BT customer services do me!
but the line is broken. So it will never stabilise. It has been like it for over a week now!!!! The hub has only be turned off once in that time so that cannot be a contributing factor in why it is going so slow
the connection speed should improve back to the max which will give a profile of 7150. at present btspeedtester is reporting incorrect download speeds - mine was 9kbps this morning. your speedtester link did not work for me
but how can it improve if after 7 days it has just gotten worse? there is a BT acknowledged fault on the line but nothing is being done about it!!!!
Hi try working through these links and suggestions and see if you connection improves
Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/speed/Speed.html
also post your full hub stats details shown in this link http://www.btinternet.com/~cbeddoe/others/adslstats.html
Can you also post the full results fromBT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
Ok, so I used the broadband this morning to do a speed test and the results looked positive. Tried again an hour later and we are bck to square 1.
Additionally my line has now developed noise when I do the quiet line test. I tried one about a week ago and there was no noise, but, there is an intensifying buzz on the line that seems to pulse and click on occasions