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Distinguished Sage
Distinguished Sage
223 Views
Message 21 of 28

Re: Restricted to 1meg package

 
 

doubt it I think you need wholesale to make the changes in the exchange

 

it would be better to get mods imvolvedas engineer as john46 said won't solve your problem

 

mods will post contact us link here 





contact mods.jpg


After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email

 


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Moderator
Moderator
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Message 22 of 28

Re: Restricted to 1meg package

Hi Scotto4,

 

I'll be able to take a look at your connection. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

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Scotto4
Aspiring Contributor
205 Views
Message 23 of 28

Re: Restricted to 1meg package

Do u know the best way to get this solved? Who I need to speak to? Every time I phone and explain the situation I get passed around then all we can do sir is get engineer to your house that's it very frustrating
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Distinguished Sage
Distinguished Sage
198 Views
Message 24 of 28

Re: Restricted to 1meg package

Use the mods contact us link and send the email. They will help you as this is not the first time for your problem which mods got solved. They will take personal responsibility and give you one point of contact and until solved. 

 

The he engineer can't solve your problem



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Scotto4
Aspiring Contributor
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Message 25 of 28

Re: Restricted to 1meg package

Have sent in details thanks again 

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Scotto4
Aspiring Contributor
155 Views
Message 26 of 28

Re: Restricted to 1meg package

Hi Paddy,

did you get the details I sent thru to you?

cheers

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Distinguished Sage
152 Views
Message 27 of 28

Re: Restricted to 1meg package

The forum mods normally reply within 3/5 working days after you have contacted them via their contact form
They will contact you personally by email or phone.

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Scotto4
Aspiring Contributor
149 Views
Message 28 of 28

Re: Restricted to 1meg package

Thanks John 

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