Second line with BT Broadband, first line broadband drops down too
My first line was with BT but I went over to Sky and I was receiving 4.6MB /667 after much problems at first it settled down to this. As they was a few using the line, I had a second line fitted by BT and had broadband 10GB 20GB they est. 4MB, ok at first it came on and after test it stabled at 3.5Mb, then the first line played up the broadband dropped down and now is sitting at between 2.8MB / 776. The second line has also drop to 2.6/ 448. Bt help said to have the master socket moved to cut out any extension so I did and that cost me £150, it hasn't help at I am connected filter into the Master box. I have contract Sky twice over the matter and they said the BT engineer who came to connected the new line must had done something to they line as they can't get the modem to connect and high then 3Mb. The New BT line was a new line from the box outside my building. Sky was also saying have the master socket moved to cut out the extensions Extension they put in for the Sky TV boxes.
Just feel like I am being capped because I have two phones lines .
ADSL settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.1 Annex A Latency type: Interleaved Noise margin (Down/Up): 15.5 dB / 7.0 dB Line attenuation (Down/Up): 47.0 dB / 29.5 dB Output power (Down/Up): 18.2 dBm / 12.5 dBm FEC Events (Down/Up): 7 / 0 CRC Events (Down/Up): 0 / 0 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 HEC Errors (Down/Up): 0 / 0 Error Seconds (Local/Remote): 0 / 0
First line with SKy
ADSL PortMAC AddressIP AddressNetwork TypeIP Subnet MaskGateway IP AddressDomain Name Server
Re: Second line with BT Broadband, first line broadband drops down too
you have two very similar lines with different suppliers one onADSLMAX up to 8mb service BT the other is an LLU service different technologies sky's suggestion of moving the first lines master moved is rubbish and just going to cost you money for no good reason you are not being capped because you have two lines
your noise margin on your BT line is higher than normal if you maintain 3 days stable connection then you can get the forum mods to reset your noise margin to the default 6 this will improve your speed however the sky line is down to them as are any repairs regarding broadband on it