Thanks for checking.
There haven't been any random dropouts - but we've had a few power cuts recently due to an underground cable about 0.5 mile away giving in. Obviously that drops the line for a few hours at a time.
So I guess I just have to wait for things to settle down? Any idea how long that will take?
you need at least 3/5 days with stable connection - no drops/resets/power cuts and if still low then post the 2 lines of stats from logs including date and maybe mods will help
Thanks for the comments - still got the same problem after re-booting just now:
|09:59:23, 03 Jun.||( 102.520000) DSL noise margin: 22.70 dB upstream, 3.00 dB downstream|
|09:59:22, 03 Jun.||( 101.410000) DSL line rate: 444 Kbps upstream, 11284 Kbps downstream|
Quite a low 3dB downstream, giving me a high data-rate - but it's the upstream data-rate boost that I need.
Thanks for any help on this.
see if mods can help get up speed improved thye will post contact us link here
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 1/2 working days either by phone or email
Hi @rpdmallett and thanks for posting.
I'll be able happy to check if there's any way to improve the upload connection for you. Can you please drop me over an email with your details? You'll get the contact the moderatos link in my profile.
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All sorted - many thanks! Richard
|04:07:10, 06 Jun.||(111150.180000) DSL noise margin: 6.00 dB upstream, 3.10 dB downstream|
|04:07:09, 06 Jun.||(111149.260000) DSL line rate: 1031 Kbps upstream, 10840 Kbps downstream|
Looks better now