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Message 1 of 5

Slow Broad band

I get barely over 8mbps on my 17mbps deal. Is this acceptable?

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Distinguished Sage
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Message 2 of 5

Re: Slow Broad band

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more

if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream

Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
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Distinguished Sage
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Message 3 of 5

Re: Slow Broad band

speeds are sold as UP TO speeds and the speed you get depends on the distance you are from the exchange post bac the information asked for in the post above and ewe can then help you further
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Slow Broad band

enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html



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Distinguished Guru
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Message 5 of 5

Re: Slow Broad band


@Dalesman1954 wrote:

I get barely over 8mbps on my 17mbps deal. Is this acceptable?


Some people only get 0.5mbps.  It's all dependent on the length of your line back to the exchange.

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