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Distinguished Sage
Distinguished Sage
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Message 11 of 12

Re: BRAS/Profile reset please?

if you have now had a stable connection for 7 days and no improvement then I have asked mods to help reset noise margin back to normal 6db which should give speed back  mods will post here but may take a few days



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Moderator
Moderator
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Message 12 of 12

Re: BRAS/Profile reset please?

Hi @

Thank you for posting. If you send me in your details, I'll be able to take a look at your connection.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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