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Aspiring Contributor
Message 1 of 2

Slow connection and frequent drops

Having an issue with my internet/speed. In the past 3-4 weeks my connection has dropped countless times and the speed  can go as low as 0.3mb. I don't get much in the way of speed around my area so I would like to keep as much speed as I can! I have been looking on these forums at other peoples issues with speed and have conducted all the tests that people suggest with little luck.

My connection constantly drop's so I am unable to leave it for 6 days to get a proper reading. I am lucky if the connection stays stable for more then 11 hours.


ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 00:32:40
Downstream:672 Kbps
Upstream:448 Kbps
ADSL Settings
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):16.9 dB / 18.0 dB
Line attenuation (Down/Up):59.9 dB / 31.5 dB
Output power (Down/Up):15.0 dBm / 12.4 dBm
FEC Events (Down/Up):561687 / 302
CRC Events (Down/Up):5792 / 286
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):20019 / 264
Error Seconds (Local/Remote):691 / 359

Any help would be appreciated


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Distinguished Sage
Distinguished Sage
Message 2 of 2

Re: Slow connection and frequent drops

Are you using the test socket with a filter to see if that helps stability.  Try quiet line test dial 17070 option 2. Should be quiet and best with corded phone


when using the test socket can you check that there is no dial tone ant any extension socket whether normally in use or not


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