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Distinguished Sage
Distinguished Sage
676 Views
Message 41 of 58

Re: Slow peak speeds :(

Same as before with download speed above the acceptable level


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pmk24
Contributor
676 Views
Message 42 of 58

Re: Slow peak speeds :(

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Distinguished Sage
Distinguished Sage
674 Views
Message 43 of 58

Re: Slow peak speeds :(

Wholesale will only accept figures from their own btspeedtester. Still looks like congestion


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pmk24
Contributor
674 Views
Message 44 of 58

Re: Slow peak speeds :(

I dont know how else to explain the issue then, if you brought a car and it only traveled at 20mph when its engine has is tested at 120mph is the closest i can say. I am not getting the speed advertised from the BTW website and no matter how many more screen shots i take will not change that.

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pmk24
Contributor
673 Views
Message 45 of 58

Re: Slow peak speeds :(

if its congestion would my neighbour have the issue?
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Distinguished Sage
Distinguished Sage
671 Views
Message 46 of 58

Re: Slow peak speeds :(

Congestion would normally affect the exchange and wholesale do upgrade the exchanges


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pmk24
Contributor
670 Views
Message 47 of 58

Re: Slow peak speeds :(

As a BT customer would it be possible that an admin would give 5 minutes of their time to discuss with me that issue that I am having? I dont mind ringing them or discussing via email or a webchat.

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Distinguished Sage
Distinguished Sage
667 Views
Message 48 of 58

Re: Slow peak speeds :(

You could always try bt care on twitter

This is the kitz pae about exchange congestion. http://www.kitz.co.uk/adsl/slowspeeds.htm


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SgtAMYNTAS
Aspiring Contributor
647 Views
Message 49 of 58

Re: Slow peak speeds :(

I know this Sounds Stupid but Do Not Connect to the GigE Port Ethernet on the Bt Hub 4. You may Have a Firm ware or Bios Problem with your Computer Like Mine that shows "In-Accurate Results" Always Connect Via Port 1 or 2 With a Standard Cat5 Cable Supplied with BT or Just use the Wireless that Gives the Best Test Results "My Opinion".

MSDN Developer, Nokia Developer, Xbox Ambassador XB-8, Network & Diagnostic Tester/ Coder IPX/ISO Moderator.
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Distinguished Sage
Distinguished Sage
634 Views
Message 50 of 58

Re: Slow peak speeds :(

really be surprised if changing router port will help your exchange congestion



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