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crd1993
Contributor
391 Views
Message 31 of 66

Re: Slow speed whilst gaming? Any help

will do the error and crc are exactly the same at the moment 6/1 on both will keep an eye on it thanks
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Distinguished Sage
Distinguished Sage
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Message 32 of 66

Re: Slow speed whilst gaming? Any help

CRC events indicate that the data packet has been corrupted, and will need to be re-transmitted, this introduces delay.

 

If there are a lot of CRC errors, then changing the latency to interleaved, will introduce Forward Error Correction, which allows many errors to be corrected by the home hub, without having to resend the whole packet again.

 

Interleaving introduces a small overhead, which includes a slight drop in connection speed, and a tiny delay.

 

Please see how it goes, and report back on this thread. Thanks.

 

crd1993
Contributor
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Message 33 of 66

Re: Slow speed whilst gaming? Any help

shall do thanks for the help mate.
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crd1993
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Message 34 of 66

Re: Slow speed whilst gaming? Any help

i just done the quiet line test using a cordless phone And i hear no humming just a very feint crackling if that helps

 

And by feint i mean very feint yet holding a conversation on the phone is clear so could that be the problem

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Distinguished Sage
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Message 35 of 66

Re: Slow speed whilst gaming? Any help

you should not hear any crackling at all if you can it needs reporting to BT faults on 151 but do not mention broadband when you call once solved broadband should start to improve
crd1993
Contributor
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Message 36 of 66

Re: Slow speed whilst gaming? Any help

will do By nothing you mean it should just be completely silent at all times? Will defenitly report it though
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Distinguished Sage
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Message 37 of 66

Re: Slow speed whilst gaming? Any help

yes it should always be silent
crd1993
Contributor
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Message 38 of 66

Re: Slow speed whilst gaming? Any help

well it will crackle for abit then go silent then comeback so didn't want to report it for no reason but will do now thanks.
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crd1993
Contributor
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Message 39 of 66

Re: Slow speed whilst gaming? Any help

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 20:15:29
Downstream:7.938 Mbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Fast
Noise margin (Down/Up):12.4 dB / 22.0 dB
Line attenuation (Down/Up):36.7 dB / 21.0 dB
Output power (Down/Up):19.9 dBm / 11.9 dBm
FEC Events (Down/Up):0 / 1
CRC Events (Down/Up):428 / 3
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):727 / 1
Error Seconds (Local/Remote):281 / 18
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crd1993
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Message 40 of 66

Re: Slow speed whilst gaming? Any help

stats from this morning will ring bt this morning and report the crackle on the quietline test
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