I've encountered so many issues with BT regarding broadband speed, now the download speed is at a reasonable speed of 8Mbps however upload speed is barely reaching 200kbps. Is there anything I can possibly do?
Thanks in advance.
Welcome to the Community and thank you for posting.
If you post your router stats it will help to give us an idication of how your connection is performing.
If you're unsure how to find the router stats, take a look here -Top Tips to get help on the forum
Hi @PaddyB ,
Product name,BT Smart Hub 2Serial number,+091298+1945011395Fireware version,v0.17.01.12301-BT (Mon Dec 30 19:16:29 2019)Board version,R01GUI version,1.56 15_02_2019DSL uptime,3 days 2 Hours 38 Mins 1 SecsData rate,350.0 Kbps / 14.3 MbpsMaximum Data rate,556.0 Kbps / 18.8 MbpsNoise margin,5.7/8.9Line attenuation,18.4/35.0Signal attenuation,0.0/43.7VPI/VCI,0/38Modulation,G.992.5(ADSL2+)Upstream error control,OffDownstream error control,OffData sent / received,1.7 GB Uploaded / 2.1 GB DownloadedBroadband username,firstname.lastname@example.orgBT Wi-Fi,Active2.4 GHz wireless network name,BT-3XAFHZ2.4 GHz wireless channel,Smart (Channel1)5 GHz wireless network name,BT-3XAFHZ5 GHz wireless channel,Smart (Channel36)Wireless Security,WPA2 (Recommanded)Wireless mode,Mode 1Firewall,OnMAC address,0C:8E:29:34:67:22Software variant,-Boot loader, 0.1.7-BT (Thu Nov 30 09:45:22 2017)