I am at the end of the line regarding my quest to obtain some sort of useable internet connection. Okay so my story is a long one but hopefully someone on here can help me finally get some light at the end of the tunnel.
I moved home in early 2015 to a relatively rural area. At the time the speed checker on the BT website said I could achieve speeds of 512kb. I ordered because it was my only option, after install it turned out that my line was pretty much incapable of ANY connection. I was told by BT that Infinity was coming very soon. So I waited.
Around 6 months later the street (few miles in length) that my cul de sac is connected to was given the green light. Speeds of 40mb download were available. I was excited as surely it was now only a matter of time. Unfortunately the website didnt update and still hasnt up to today.
I have tried over and over to get some solid information from BT but they blame Openreach. All I want is some internet access.
Thanks for replying. I have run the checker using my postcode as I have no landline. Please see attched
Many Thanks again,
Thanks for your replies so I have a BT line but I had my account cancelled shortly after it was installed because the connection speed was so low. This is the reason for not having a landline number.
Here is the result for my full address. The houses in the streets surrounding me all have BT Infinity, they seem to be connecting to cabinet 42 whereas I am connected to cabinet 35. 42 is much much closer to my house.
Again Thanks for all your replies