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zJ
Aspiring Contributor
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Message 1 of 17

Strange Noise Margin

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Hi there,

This is a weird one, my speed has been fluctuating from 4Mbs to 0.5Mbs and will sometimes will consistantly be slow.

Upon investigation on my noise margin, I dicovered something strange. My noise margin up is higher than my noise margin down. I assume I this is the cause of my problems, but I'm not sure how this could have happened.

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 00:19:41
Downstream:4.544 Mbps
Upstream:886.9 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):8.6 dB / 15.9 dB
Line attenuation (Down/Up):26.4 dB / 15.9 dB
Output power (Down/Up):16.9 dBm / 12.0 dBm
FEC Events (Down/Up):577 / 0
CRC Events (Down/Up):0 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):0 / 0
Error Seconds (Local/Remote):21 / 5251

 

I'll begin the process of leaving the router on for 3-5 days, but could someone explain what is going on here?

Cheers,

zJ

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16 REPLIES 16
Moderator
Moderator
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Message 2 of 17

Re: Strange Noise Margin

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Hi @zJ and thanks for posting.

 

A higher upload noise margin is normail. Can you post speed test results when the connection is at it's slowest and we'll try to help.

 

Cheers

 

David

zJ
Aspiring Contributor
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Message 3 of 17

Re: Strange Noise Margin

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Sorry, I've been away with work from while now. However sadly my connection is still painfully slow, despite attempting to maintain a connection for 3-5 days: 

Line state:Connected
Connection time:0 days, 04:16:54
Downstream:3.072 Mbps
Upstream:886.9 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):14.1 dB / 15.6 dB
Line attenuation (Down/Up):26.5 dB / 15.6 dB
Output power (Down/Up):16.7 dBm / 12.0 dBm
FEC Events (Down/Up):2198 / 40688
CRC Events (Down/Up):0 / 19906
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):0 / 6991616
Error Seconds (Local/Remote):0 / 13578

 

In terms of repairing, if at all, the connection what else can I try?

 

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Distinguished Sage
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Message 4 of 17

Re: Strange Noise Margin

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Are you connected to the test socket?
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zJ
Aspiring Contributor
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Message 5 of 17

Re: Strange Noise Margin

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Not currently, but I did purposfully conduct the '3-5' day connection on the test socket

 

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Moderator
Moderator
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Message 6 of 17

Re: Strange Noise Margin

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Hi @zJ,

 

Thanks for posting. Your downstream SNR margin has increased. Were you connected to the test socket during the original test? Is there any noise on the line?

 

Cheers

 

David

zJ
Aspiring Contributor
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Message 7 of 17

Re: Strange Noise Margin

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Thank you for replying,

 

I used the test socket to conduct the tests. I tried four times and got an average of around 4 days of solid connection before either the router reset (I'm not sure why) or the router would be moved by a member of our family (in our home the test socket is an akward position and gives poor signal to devices downstairs, so we try and keep the router downstairs). If you would like I can try again. At the moment I hear no noise through the quiet line test.

 

*Edit: I should probably say that in our home the router is switched off every evening by my wife, supposedly to ensure the kids get to bed on time, I've tried to dissuade her from doing so but she isn't the person to back down easily. This is probably why we suffer so often from the SNR margin increases.

zJ 

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zJ
Aspiring Contributor
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Message 8 of 17

Re: Strange Noise Margin

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UPDATE:

 

I'm now connected to the test socket and beggining the '3-5' day connection fix.

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Distinguished Sage
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Message 9 of 17

Re: Strange Noise Margin

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turning the hub off is the worse thing you can do as every disconnect is seen by the DLM as a fault and the first action is to increase the noise margin in an attempt to stabilise the connection

 

this link shows more   https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Extremely-slow-adsl-broadband-been-ongoing-f...

zJ
Aspiring Contributor
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Message 10 of 17

Re: Strange Noise Margin

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UPDATE: It's been around 3 days now, but no chznge yet. Ill keep you posted.

ADSL Line Status
Connection Information
Line state:Connected
Connection time:3 days, 11:17:47
Downstream:2.266 Mbps
Upstream:1.142 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):14.9 dB / 9.8 dB
Line attenuation (Down/Up):26.5 dB / 15.3 dB
Output power (Down/Up):16.7 dBm / 12.0 dBm
FEC Events (Down/Up):20261 / 46253
CRC Events (Down/Up):1 / 20231
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):0 / 7004796
Error Seconds (Local/Remote):1 / 13694
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