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Moderator
Moderator
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Message 11 of 17

Re: Strange Noise Margin

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Hi @zJ and thanks for keeping us up to date.

 

Can you please send me over your details and I'll look into getting the SNR reset for you. You'll get the contact the moderators link in my profile.

 

Cheers

 

David

Community ModeratorDaveM
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zJ
Aspiring Contributor
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Message 12 of 17

Re: Strange Noise Margin

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Ok, just did that now.

Thanks for everyones help 

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Moderator
Moderator
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Message 13 of 17

Re: Strange Noise Margin

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Thanks for letting me know @zJ.

 

We're very busy at present so it's taking longer than expected to reply but once you submit the details we'll get to you in turn.

Cheers

David

Community ModeratorDaveM
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zJ
Aspiring Contributor
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Message 14 of 17

Re: Strange Noise Margin

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My broadband light just went out and returned back to blue, so I logged on to find this:

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 00:01:43
Downstream:14.07 Mbps
Upstream:1.22 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Fast
Noise margin (Down/Up):6.0 dB / 6.8 dB
Line attenuation (Down/Up):26.6 dB / 15.6 dB
Output power (Down/Up):19.2 dBm / 11.8 dBm
FEC Events (Down/Up):0 / 0
CRC Events (Down/Up):0 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):0 / 0
Error Seconds (Local/Remote):4 / 13764

 

Thank you to everyone who helped

Ratings for all!

zJ

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Distinguished Sage
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Message 15 of 17

Re: Strange Noise Margin

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It looks like you came out of the banding automatically now you just need to maintain a stable 24/7 connection and no turning the hub on and off manually as the will put you back were you were again
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zJ
Aspiring Contributor
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Message 16 of 17

Re: Strange Noise Margin

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UPDATE in Response to missed call:

Been connected for around 5 days no, very stable but unfortunatley my wife seems adamant about turning it off when she feels it neccessary (ie. kids wont go to bed). Other than that I'm very please and i say that the issues is fully resolved#

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 12:42:34
Downstream:13.4 Mbps
Upstream:1.24 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Fast
Noise margin (Down/Up):6.8 dB / 6.9 dB
Line attenuation (Down/Up):26.5 dB / 15.3 dB
Output power (Down/Up):19.3 dBm / 11.9 dBm
FEC Events (Down/Up):0 / 50168
CRC Events (Down/Up):557 / 20891
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):3147 / 7020066
Error Seconds (Local/Remote):

370 / 14013

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Distinguished Sage
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Message 17 of 17

Re: Strange Noise Margin

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hopefully you avoid the banding the turning off will not help the connection have you tried the parental controls they may help
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