On the 6th May 2014 my boradband was on and off cut off. BT information showed problem with broadband in my village. This was resolved at 4 p.m said on the BT site. I am with BT broadband for over 5 years. I have unlimitted broadband tariff.
Since then my home ADSL spped has been dramatically reduced. I have not carried out any changes to my home telephone lines or my one computer that is connected to BT hub. The Hub is connected to the BT Master sockect as has always been.
My download speed use to be 7.07 to 5.88 MB/Sec but since 6th May 2014 it is just about 0.55 to 0.65 MB/sec. I could not stream any You tube or BT Sports since 6th May 2014.
I have tried all suggested on BT's site. Also turned off my BT hub at the wall over night and turned it on this morning and tested the speed- and it is still very slow.
Solved! Go to Solution.
1. Best Effort Test: -provides background information.
|0 Mbps||0.5 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 0.49 Mbps|
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.5 Mbps
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Leave it alone, do not restart or disconnect it, and it should recover itself in a few days.
all the disconnection at one point reset with a very low conenction speed hence the low profile. it will as Keith says recover automatically to 7.15mb based on your cuurrent connection speed. just stay conencted 24/7 and show be ok in 3/5 days maybe even sooner
I will follow your advice and report back if has improved.
there is always someone around to help
I am soory to ask another question:
"IP profile rate (Mbps) – To ensure your line doesn’t receive more data than it can cope with; we set a parameter within our network called IP Profile. This profile will be slightly less than the DSL connection rate negotiated by your router. If this wasn’t set we may try to transmit more data to you than your broadband circuit can managed and this would end up having a negative effect on your broadband speed."
Though my DSL connection rate is 8.13MPS, My IP profile rate is set at 0.5Mbps.
Would this be the reason for my braodband speed to drop? Do I have to contact BT to get this set at higher? Can I contact moderators to help me out to set this high.?
your profile will increase automatically to 7.15mb - you don't need to do anything bar remain connected to internet with no manual resets
just a matter of being patient and if left alone will reset automatically